Certified Medical Assistant (CMA) - Outpatient Behavioral Health

Role Overview: Provides direct patient care and clinical support in an outpatient setting, working under the supervision of healthcare providers. Functions as a vital team member, performing clinical duties such as preparing patients, collecting vital signs, assisting with examinations, and supporting minor procedures. Handles administrative tasks including patient scheduling, documentation, billing inquiries, and referrals. Ensures patient safety, privacy, and comfort while maintaining infection control protocols and sterilization standards. Assists with lab specimen collection, phlebotomy, medication administration (excluding IVs), and inventory management of supplies. Supports patient education, facilitates communication, and helps orient new staff. Maintains accurate medical records using electronic systems and supports clinic operations efficiently.

Qualifications & Skills: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with certification from recognized bodies (NHA, AMT, AAMA, etc.). Must be a graduate of an accredited 1-year certificate or 2-year diploma program. High school diploma or equivalent required; specialty training preferred. Strong clinical skills, attention to detail, and knowledge of infection prevention protocols are essential. Ability to perform phlebotomy, assist with procedures, and handle administrative duties effectively. Good communication skills and a team-oriented attitude are vital for success.