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Service Coordinator I - Pittsburgh, PA

VetJobs
Pittsburgh, PA Full Time
POSTED ON 6/7/2026
AVAILABLE BEFORE 7/6/2026
Job Description

On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps.

Job ID: 2600015R

Status: Full-Time

Regular/Temporary: Regular

Shift: Day Job

Work Arrangement: HybridWork Arrangement information

Facility: UPMC Western Psychiatric Hospital

Department: Intensive Case Manage

Location: 5231 Penn Avenue, Pittsburgh, PA

Union Position: No

Salary Range: $ 21.02-30.4 USD

UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.

This position is eligible for the Behavioral Health Fellows Program– an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities

Service Coordination

Advocate for individuals to access necessary services

Ensure monthly contact and provide comprehensive service coordination

Facilitate service planning meetings

Communicate expectations and ensure service coordination

Assessment and Evaluation

Assess strengths and needs through interviews and reviews

Evaluate services and review cases with relevant parties

Relationship Management

Develop and maintain relationships with individuals and their support networks

Serve as the primary resource for individuals and families

Training and Development

Attend training programs for best practices

Foster a cooperative agency culture and participate in projects

Coordinate mental health services as part of a treatment team

Community Engagement

Promote collaborative service planning

Maintain a catalog of community resources

Encourage recovery and community inclusion

Record Keeping and Compliance

Keep accurate records of activities

Provide culturally competent services

Direct Service

Utilize at least 55% of time in direct service

Participate in On-Call Service

Qualifications

Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in Human Services.

One Year Of Related Experience Is Preferred.

Prior experience working in community settings preferred.

Safe driving record is required.

May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, And Clearances

CCM training is required within 30 days of hire and annually thereafter

Act 31 Clearance

Act 33 Child Clearance with Renewal

Act 34 Criminal Clearance with Renewal

Act 73 FBI Clearance

Basic Life Support or Cardiopulmonary Resuscitation

Comprehensive Crisis Management

Driver’s License

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Auto req ID

475721BR

Minimum Education Required

Bachelors

Job_Category

Coordinator

City*

Pittsburgh

State*

Pennsylvania

Job Code

Health-Services health-services

Affiliate Sponsor

UPMC

Salary : $21 - $30

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