What are the responsibilities and job description for the Medical Office Receptionist - Jacksonville FL position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Fulltime Medical Office Receptionistto join our Employer Health Clinic in Jacksonville, FL.
Schedule :
Monday and Wednesday 8am-5pm, Tuesday and Thursday 10am-7pm and Friday 8am-2 : 30pm.
NO work on weekends
10 paid holidays per year and generous PTO!
What we are looking for :
We are seeking someone with previous Medical Office experience, EMR experience, is tech savvy, has a friendly personality and enjoys providing top quality customer service!
Essential Functions :
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices or specialists.
Prepares all billings in computerized system for processing by finance.
Collects payment from patients and reconciles daily cash reports.
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
Follows through on commitments.
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
Demonstrates ability to perform and maintain Annual Competencies.
May require other duties as assigned.
Certificates / Security Clearances / Other
Additional Qualifications / Responsibilities
Job Requirements :
High school diploma / GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk / customer service related field required
Preferred Experience :
Experience in a medical office preferred
Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
Knowledge of Medical Practice software a plus.
Knowledge of medical record filing and coding systems and medical terminology preferred.
