What are the responsibilities and job description for the Field Service Tech III - Hudson NH position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description
HYBID JOB in Hudson, NH, but candidate may occasionally have to support other sites such as Burlington, Lexington, and Plymouth, MA.
Do you want to go home from work everyday feeling like you accomplished something and made a difference?
As a Field Service Technician, you can and you will. You can be instrumental in making sure everyone in every department can perform their daily tasks and keep the company moving forward.
A Field Service Tech supports computer users with installation of hardware/software and networking components to meet personal computer needs. Win 11 upgrades and deploy of new replacement machines. Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Diagnoses and resolves moderate end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process. Participates in the deployment of new software platforms. Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete. Verify with the customer that the problem has been resolved and close case. This position also provides surge support to the company servicde desk to assist during peak volume call hours.
Auto req ID
471547BR
Minimum Education Required
Bachelors
Job_Category
Supply Chain
Additional Qualifications/Responsibilities
Required Education, Experience, & Skills
High School Diploma
2 yrs. relevant experience
Ability to be part of a team
Ability to work indepenently
Working knowledge of computer hardware, software, and terminology.
Basic problem solving skills.
Must have good communication skills.
Good organizational skills.
Working knowledge of ServiceNow Ticketing system a plus.
Good working knowledge of computer imagining process
Preferred Education, Experience, & Skills
A certification
High School diploma with 2 yrs relevant experience
AA degree with min. 1 yrs. relevant experience
Excellent Troubleshooting skills
Pay Information
Full-Time Salary Range: $57319 - $91710
City*
Hudson
State*
New Hampshire
Job Code
Program Manager
Affiliate Sponsor
BAE Systems
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description
HYBID JOB in Hudson, NH, but candidate may occasionally have to support other sites such as Burlington, Lexington, and Plymouth, MA.
Do you want to go home from work everyday feeling like you accomplished something and made a difference?
As a Field Service Technician, you can and you will. You can be instrumental in making sure everyone in every department can perform their daily tasks and keep the company moving forward.
A Field Service Tech supports computer users with installation of hardware/software and networking components to meet personal computer needs. Win 11 upgrades and deploy of new replacement machines. Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Diagnoses and resolves moderate end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process. Participates in the deployment of new software platforms. Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete. Verify with the customer that the problem has been resolved and close case. This position also provides surge support to the company servicde desk to assist during peak volume call hours.
Auto req ID
471547BR
Minimum Education Required
Bachelors
Job_Category
Supply Chain
Additional Qualifications/Responsibilities
Required Education, Experience, & Skills
High School Diploma
2 yrs. relevant experience
Ability to be part of a team
Ability to work indepenently
Working knowledge of computer hardware, software, and terminology.
Basic problem solving skills.
Must have good communication skills.
Good organizational skills.
Working knowledge of ServiceNow Ticketing system a plus.
Good working knowledge of computer imagining process
Preferred Education, Experience, & Skills
A certification
High School diploma with 2 yrs relevant experience
AA degree with min. 1 yrs. relevant experience
Excellent Troubleshooting skills
Pay Information
Full-Time Salary Range: $57319 - $91710
City*
Hudson
State*
New Hampshire
Job Code
Program Manager
Affiliate Sponsor
BAE Systems
Salary : $57,319 - $91,710