Cybersecurity SRE Platform Manager - Chandler, AZ

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

Wells Fargo is back in the office collaborating for fabulous outcomes!

This role is a hybrid position and in the office three days a week, posted in the cities on the req.

There is no Visa sponsorship or Visa transfers for this role.

About This Role

Wells Fargo is seeking a Cybersecurity Platform SRE Manager to take ownership of the reliability, resilience, and operational excellence of mission‑critical cybersecurity platforms supporting a 24×7 global enterprise. This is a leadership role for someone who cares deeply about system health, takes accountability for outcomes, and enjoys solving complex operational challenges at scale.

You will lead a team of Site Reliability Engineers responsible for keeping core security services stable, performant, and secure under real‑world conditions. The work spans incident response, automation, observability, and continuous improvement, with a strong emphasis on building durable systems and proactively reducing risk.

You will partner closely with Cybersecurity, Cloud, Infrastructure, and application teams to set reliability standards, strengthen platform resilience, and drive operational discipline across the service lifecycle.

This role is ideal for a leader with experience in site reliability engineering or large‑scale production environments who thrives on ownership, values clear accountability, and is energized by improving how critical security platforms are built, operated, and supported at enterprise scale.

Key Responsibilities

• Own cybersecurity platform reliability:
  
  

Define and track SLIs/SLOs, capacity plans, and reliability improvements to ensure availability, performance, and resilience across cybersecurity platforms such as identity services, secrets management, authentication services, and security tooling.

• Lead a 24×7 operational model:
  
  

Manage on‑call rotations, incident response, and escalation processes; participate in Major Incident Management and ensure timely communication and follow‑through.

• Engineer for resiliency:
  
  

Guide the team in failure mode analysis, resiliency testing, high‑availability architectures, backup and recovery validation, and disaster recovery exercises.

• Drive automation and operations as code:
  
  

Promote CI/CD, infrastructure as code, automated health checks, configuration management, and self‑service tooling to reduce operational toil.

• Strengthen observability:
  
  

Establish consistent logging, metrics, dashboards, alerting, and service health reporting using modern observability platforms.

• Manage risk and compliance obligations:
  
  

Partner with Risk and Compliance teams to support audit readiness, change governance, access controls, and regulatory expectations such as SOX, FFIEC, GLBA, and PCI, where applicable.

• Lead and develop engineers:
  
  

Manage, coach, and grow a team of SRE and platform engineers; set clear goals, support skill development, and foster a blameless, learning‑oriented culture.

• Partner across the organization:
  
  

Collaborate with platform owners, security architects, cloud teams, and application teams to align reliability priorities and deliver stable, scalable cybersecurity services.

• Report on outcomes:
  
  

Communicate operational health, incidents, risks, and improvement initiatives through clear metrics and leadership‑ready updates.

Auto req ID

470149BR

Minimum Education Required

High School/GED

Job_Category

Cybersecurity

Additional Qualifications/Responsibilities

Required Qualifications:

• 5 years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 years of Leadership experience
• Experience operating enterprise‑scale cybersecurity or critical infrastructure platforms in a 24×7 environment
• Working knowledge of SRE principles including SLIs/SLOs, error budgets, incident response, and post‑incident reviews
• Hands‑on experience with cloud platforms such as AWS, Azure, and/or GCP
• Familiarity with automation, CI/CD pipelines, and infrastructure‑as‑code tools such as Terraform, ARM, or CloudFormation
• Experience supporting change management, audit activities, and operational controls in regulated environments
• Strong communication and collaboration skills across engineering, security, and risk teams
  
  

Desired Qualifications

• Exposure to cybersecurity platforms such as identity services, secrets management, authentication systems, and endpoint or infrastructure security tooling
• Experience with containerized environments and orchestration platforms such as Kubernetes
• Familiarity with observability tools including Prometheus, Grafana, Splunk, Elastic, or OpenTelemetry
• Scripting or programming experience in Python, Bash, PowerShell, or Go
• Knowledge of Zero Trust concepts, strong authentication, and secure service design
• Experience in financial services or other highly regulated industries
• Relevant certifications such as CISSP, CISM, cloud, DevOps, or SRE certifications
  
  

Key Metrics And Outcomes (Examples)

• Service reliability: SLO attainment, uptime, latency, and error rates
• Operational excellence: Reduction in toil, MTTR/MTTD improvement, and incident recurrence reduction
• Change quality: Deployment success rates and recovery time following failed changes
• Risk and compliance: Timely remediation of audit issues and control gaps
• Team health: Engagement, skill development, and operational readiness
  
  

Work Environment

• Coverage: Participation in a 24×7 on‑call and incident leadership rotation
• Travel: Up to 15%
• Flexibility: Hybrid work environment with 3 days in office and 2 days remote
  
  

Pay Range

• Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
• $119,000.00 - $187,000.00
  
  

Certificates/Security Clearances/Other

Desired Qualification:

• Relevant certifications such as CISSP, CISM, cloud, DevOps, or SRE certifications
  
  

City*

Chandler

State*

Arizona

Job Code

Cyber_Security IT

Affiliate Sponsor

Wells Fargo

Salary Range

>$100,000