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Claims Adjuster Trainee - Kalamazoo, MI

VetJobs
Kalamazoo, MI Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 11/7/2026
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within a commutable distance to Progressive's Kalamazoo, MI Claims office at 6475 Technology Ave, Ste H, Kalamazoo, MI 49009.

Duties & responsibilities (upon completion of training)

Determine coverage

Determine liability (who’s at fault for the damages)

Interview customers, claimants, and witnesses

Partner with appraisers/estimators to manage vehicle repairs

Negotiate with customers and other insurance carriers and resolve claims

Auto req ID

485367BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Minimum qualifications

Three years of work experience OR

Bachelor’s degree OR

Two years work experience and an associate degree

Training Schedule: Monday - Friday 8:30 AM - 5:30 PM

Onboarding Training Schedule: Monday - Friday 8:00 AM - 5:00 PM

Work Schedule: Monday - Friday 9:00 AM - 6:00 PM

Location: 6475 Technology Ave, Ste H, Kalamazoo, MI 49009

Compensation

Once you complete training (which includes passing any necessary testing requirements), your salary will be $49,000 - $61,200/year. However, during training, you will be paid an hourly rate based on your annual salary.

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off, including volunteer time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

City*

Kalamazoo

State*

Michigan

Job_Category

Claims

Job Code

Ins Insurance

Affiliate Sponsor

Progressive

Salary : $49,000 - $61,200

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