What are the responsibilities and job description for the Behavioral Health Program Manager Notional - Phoenix AZ position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
TBD
Clearance Level
T2 – Moderate Risk Public Trust (MRPT)
Primary Function
The Behavioral Health Program Manager oversees the design, implementation, and continuous improvement of behavioral health services within the detention environment. This role ensures all clinical, operational, and administrative functions comply with all applicable federal, state, and local regulations. The manager leads a multidisciplinary team to deliver safe, trauma‑informed, culturally responsive, and evidence‑based behavioral health care that supports detainee well‑being and contributes to safe facility operations, including during phased intake and ramp‑up periods.
Duties and Responsibilities
Lead all behavioral health operations in accordance with facility standards, client directives and requirements.
Oversee intake mental health screenings, ensuring timely completion during high‑volume or accelerated intake periods.
Manage delivery of clinical services including assessments, crisis intervention, suicide prevention, treatment planning, and continuity of care.
Develop and maintain behavioral health policies, procedures, and workflows that support safe operations and facility ramp‑up phases.
Conduct internal audits to ensure compliance with documentation, reporting, and quality assurance standards.
Supervise behavioral health clinicians, case managers, and support staff; provide clinical oversight and performance evaluations.
Coordinate with medical, security, case management, and facility leadership to support integrated care and safe detainee management.
Participate in daily operational briefings and multidisciplinary case reviews.
Monitor key performance indicators (KPIs) and prepare required reports for internal leadership and stakeholders.
Develop and oversee therapeutic programming that is trauma‑informed, culturally responsive, and aligned with detainee needs.
Implement corrective action plans when deficiencies are identified during inspections or audits.
Auto req ID
469672BR
Minimum Education Required
High School/GED
Job_Category
Security
Additional Qualifications/Responsibilities
Job Requirements
Master’s degree in psychology, counseling, social work, or a related behavioral health field.
Independent clinical licensure (LCSW, LPC, LMFT, Psychologist, or equivalent).
Minimum 5–7 years of behavioral health experience, including at least 3 years in a supervisory or program management role.
Demonstrated experience in correctional, detention, or other high‑security or high‑acuity environments.
Strong knowledge of detention standards, suicide prevention protocols, crisis management, and trauma‑informed care.
Ability to manage behavioral health operations during phased facility ramp‑up and fluctuating detainee populations.
Excellent communication, leadership, and organizational skills.
Ability to work collaboratively with multidisciplinary teams in a fast‑paced operational environment.
Proficiency in clinical documentation, reporting, and quality assurance processes.
Must be at least 21 years of age.
Must be a US citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.
Preferred Qualifications
Experience implementing behavioral health programs within BOP or similar federal detention environments.
Familiarity with intake processes, staffing ramp‑up, and compliance frameworks.
Experience managing large, diverse clinical teams across multiple shifts.
Training or certification in trauma‑informed care, suicide prevention, or crisis intervention models.
Experience with data‑driven program evaluation and performance improvement.
Bilingual or multilingual capability.
CPR/First Aid certification.
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Detention center experience.
Physical Requirements and Work Conditions
Exposure to operational emergencies and sensitive investigations.
Work is performed in a secure detention facility.
May require availability for evening, weekend, and on-call hours.
City*
Phoenix
State*
Arizona
Job Code
security_management Security Management
Affiliate Sponsor
Acuity International
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
- Position contingent upon successful contract award.
TBD
Clearance Level
T2 – Moderate Risk Public Trust (MRPT)
Primary Function
The Behavioral Health Program Manager oversees the design, implementation, and continuous improvement of behavioral health services within the detention environment. This role ensures all clinical, operational, and administrative functions comply with all applicable federal, state, and local regulations. The manager leads a multidisciplinary team to deliver safe, trauma‑informed, culturally responsive, and evidence‑based behavioral health care that supports detainee well‑being and contributes to safe facility operations, including during phased intake and ramp‑up periods.
Duties and Responsibilities
Lead all behavioral health operations in accordance with facility standards, client directives and requirements.
Oversee intake mental health screenings, ensuring timely completion during high‑volume or accelerated intake periods.
Manage delivery of clinical services including assessments, crisis intervention, suicide prevention, treatment planning, and continuity of care.
Develop and maintain behavioral health policies, procedures, and workflows that support safe operations and facility ramp‑up phases.
Conduct internal audits to ensure compliance with documentation, reporting, and quality assurance standards.
Supervise behavioral health clinicians, case managers, and support staff; provide clinical oversight and performance evaluations.
Coordinate with medical, security, case management, and facility leadership to support integrated care and safe detainee management.
Participate in daily operational briefings and multidisciplinary case reviews.
Monitor key performance indicators (KPIs) and prepare required reports for internal leadership and stakeholders.
Develop and oversee therapeutic programming that is trauma‑informed, culturally responsive, and aligned with detainee needs.
Implement corrective action plans when deficiencies are identified during inspections or audits.
Auto req ID
469672BR
Minimum Education Required
High School/GED
Job_Category
Security
Additional Qualifications/Responsibilities
Job Requirements
Master’s degree in psychology, counseling, social work, or a related behavioral health field.
Independent clinical licensure (LCSW, LPC, LMFT, Psychologist, or equivalent).
Minimum 5–7 years of behavioral health experience, including at least 3 years in a supervisory or program management role.
Demonstrated experience in correctional, detention, or other high‑security or high‑acuity environments.
Strong knowledge of detention standards, suicide prevention protocols, crisis management, and trauma‑informed care.
Ability to manage behavioral health operations during phased facility ramp‑up and fluctuating detainee populations.
Excellent communication, leadership, and organizational skills.
Ability to work collaboratively with multidisciplinary teams in a fast‑paced operational environment.
Proficiency in clinical documentation, reporting, and quality assurance processes.
Must be at least 21 years of age.
Must be a US citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.
Preferred Qualifications
Experience implementing behavioral health programs within BOP or similar federal detention environments.
Familiarity with intake processes, staffing ramp‑up, and compliance frameworks.
Experience managing large, diverse clinical teams across multiple shifts.
Training or certification in trauma‑informed care, suicide prevention, or crisis intervention models.
Experience with data‑driven program evaluation and performance improvement.
Bilingual or multilingual capability.
CPR/First Aid certification.
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Detention center experience.
Physical Requirements and Work Conditions
Exposure to operational emergencies and sensitive investigations.
Work is performed in a secure detention facility.
May require availability for evening, weekend, and on-call hours.
City*
Phoenix
State*
Arizona
Job Code
security_management Security Management
Affiliate Sponsor
Acuity International