What are the responsibilities and job description for the Veterinary Practice Customer Service Representative position at Veterinary Village?
Are you an experienced receptionist/Customer Service Representative? Would you LOVE to combine your interest or experience in customer service and team-work skills with your passion for animals in a rewarding environment? If so, this is a great job to combine the two! The Village Vets in Plymouth Meeting, Pa is looking for a Customer Service Representative (CSR) to add to our hospital staff. We are looking to build and develop a team of caring professionals as our business grows. Prior experience in a veterinary practice or working with animals will help you dive in with a shorter learning curve, but we are looking for employees with a positive, collaborative work ethic, and a desire to learn and grow with us.
Qualifications
- Excellent people and organizational skills required. The front desk staff is the face of the practice!
- Effectively communicate with clients in office, over the phone, and in written correspondence.
- A positive and encouraging teamwork style with an open and supportive mindset.
- A minimum of 2 years of experience in reception/customer service.
- Ability to successfully multi-task, assess, and prioritize daily activities and duties.
- Accurately handle customer interactions with a friendly attitude and the confidence to deal with difficult situations.
- Must be tech savvy with the ability to learn, manage, and troubleshoot office equipment & software.
- Physical Obligations: must be able to lift and carry products and equipment up to 25lbs. As well as the ability to occasionally assist with animals and capable of standing and walking on hard floor surfaces for extended periods.
About Us: The Village Vets of Plymouth Meeting is a companion animal veterinary hospital located in Plymouth Meeting. Our passionate veterinarians and staff are dedicated to providing outstanding medical care and customer service to our patients with services including pet exams, teeth cleaning, spays and neuters, surgery, pet vaccinations and more. Our team of well trained and devoted employees strive to try make every visit for both owner and pet as comfortable as possible for a better experience. We believe that a positive work environment provides a more enjoyable employee experience and make a committed effort to sustain a supportive and understanding team atmosphere.
How to Apply: This is a great opportunity to join a special team and make meaningful and welcome contributions. Don't miss your chance to become part of the best veterinary team in the area!
Job Types: Full-time, Part-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $16 - $21