What are the responsibilities and job description for the Veterinary Receptionist / Client Service Representative position at Veterinary Referral Associates?
Veterinary Referral Associates is looking for full-time, professional CSR/Receptionists to work in our busy 24-hour veterinary emergency and specialty hospital in Gaithersburg, MD.
Duties Include: Client service, answering telephones, making appointments, maintaining electronic medical records, pharmacy and retail sales, maintenance/housekeeping, financial responsibilities such as collecting deposits/payments and balancing cash drawer
Shifts available:
- Sunday-Wednesday, 6:00am-4:00pm
- Monday-Wednesday, 10:00am-6:00pm and Thursday-Friday, 7:00am-2:00pm
- Thursday-Saturday, 6:00am-6:00pm
Qualifications and Candidate Background:
- Candidate MUST have experience working in a veterinary hospital
- Candidate must have at least 2 years of experience working in customer service, i.e. veterinary, restaurant, retail, or service business
- Candidate must have a high school diploma or equivalent.
- Must have sound decision-making skills and be able to multi-task while working in an environment of stress
- Excellent communication and client service skills
- Ability to work individually and in a team-oriented environment
- Ability to take direction
- Ability to handle money accurately and honestly
- Be well-groomed and organized
- Be friendly, outgoing and people-oriented
- Experience with Cornerstone is a plus!
In addition to a rewarding career opportunity and paid time off, Veterinary Referral Associates offers subsidized employee pet care; employee health, dental, and vision options; 401(k) along insurance and disability coverage options.
At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700 veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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