What are the responsibilities and job description for the Veterinary Receptionist position at Veterinary Practice Partners?
Receptionist – Veterinary Front Desk
Salary: $20.00-$22.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position. This is a full-time position averaging 30–40 hours per week. The scheduled shifts would be:
What To Expect
As you join our mission, expect to be supported in your work and home life with:
Located in the heart of Manhattan at 506 W 42nd Street, Pure Paws Veterinary Care of Hell’s Kitchen is a full-service, Fear-Free Certified, Cat-Friendly Practice® committed to providing exceptional veterinary medicine. We believe every pet is unique, so we take a personalized approach, designing customized wellness plans that consider each patient’s individual needs.
Our state-of-the-art facility includes advanced diagnostic equipment, like ultrasound and digital radiography, enabling us to deliver comprehensive care, from routine wellness exams and dental care to surgery and in-house laboratory testing.
Under the leadership of Dr. Stephanie Liff, our dedicated team places a high priority on preventive care, client education, and creating a calming, stress-free environment for both pets and their families.
Open seven days a week, we’re proud to serve the Hell’s Kitchen community with compassion, expertise, and a commitment to supporting your pet through every stage of life.
#CSR
Salary: $20.00-$22.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position. This is a full-time position averaging 30–40 hours per week. The scheduled shifts would be:
- Monday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM or 10:00 AM – 7:00 PM
- Saturday: 8:30 AM – 3:00 PM
- Every other Sunday: 8:30 AM – 3:00 PM
What To Expect
As you join our mission, expect to be supported in your work and home life with:
- All the benefits you deserve—medical, dental, vision, and plus an employee pet discount because we know your pets are family, too!
- Paid time off. Take the time you need to recharge.
- 401(k) with a generous company. We invest in your future while you care for our pets today.
- Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180 partner hospitals across the country.
- Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
- Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
- Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
- Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
- Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
- Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
- Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
- Previous experience in a veterinary office is required.
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Ability to maintain a calm, professional, and positive demeanor
Located in the heart of Manhattan at 506 W 42nd Street, Pure Paws Veterinary Care of Hell’s Kitchen is a full-service, Fear-Free Certified, Cat-Friendly Practice® committed to providing exceptional veterinary medicine. We believe every pet is unique, so we take a personalized approach, designing customized wellness plans that consider each patient’s individual needs.
Our state-of-the-art facility includes advanced diagnostic equipment, like ultrasound and digital radiography, enabling us to deliver comprehensive care, from routine wellness exams and dental care to surgery and in-house laboratory testing.
Under the leadership of Dr. Stephanie Liff, our dedicated team places a high priority on preventive care, client education, and creating a calming, stress-free environment for both pets and their families.
Open seven days a week, we’re proud to serve the Hell’s Kitchen community with compassion, expertise, and a commitment to supporting your pet through every stage of life.
#CSR
Salary : $20 - $22