Veterinary Receptionist

Job Title: Veterinary Receptionist at Privately Owned Veterinary Hospital (Full-Time or Part-Time)
Location: Clearwater, FL Position Type: Full-Time or Part-Time available Compensation:
$18.00 – $20.00 / hour (commensurate with experience)
Full-Time Benefits: Medical Insurance & Paid Time Off (PTO)
All Staff Benefits: Generous employee veterinary care discounts
Scheduling: Must have weekend availability (shifts will include weekends)
About Us:
At Veterinary Medical Hospital of Clearwater, we are dedicated to providing compassionate, high-quality care to our patients and exceptional service to their families. We operate a fast-paced, rewarding, privately owned, small animal practice where teamwork, efficiency, and a love for animals are at the heart of everything we do. We are seeking a reliable, outgoing, and detail-oriented professional to join our front desk team.
Position Summary:
As the first and last face our clients see, you play a critical role in shaping the client experience. This position requires an individual who can balance excellent communication skills with digital workflow efficiency, all while maintaining a calm and welcoming demeanor. We have flexibility for either a full-time or part-time schedule, but weekend shifts are a core part of this role.
⚠️ Scheduling Note: Consistent weekend availability is a strict requirement for this position. Please ensure you have weekend flexibility before applying.
Key Responsibilities:
Client Services: Welcome clients and patients, manage a multi-line phone system, answer inquiries, and schedule appointments efficiently.
Digital Practice Management: Process client arrivals, update digital medical records, verify patient information, and accurately handle financial transactions and invoices.
Communication Hub: Act as the liaison between clients and the medical staff, ensuring messages and patient updates are delivered accurately and promptly.
Pharmacy & Food Sales: Assist clients with prescription pick-ups, prescription food refills, and over-the-counter purchases.
Hospital Maintenance: Maintain a clean, organized, and welcoming reception area, lobby, and exam rooms.
Qualifications & Skills:
Availability: Must be available to work weekend shifts.
Software/Tech Skills: Strong computer literacy is required. Experience with Shepherd veterinary software (or similar cloud-based PIMS) is highly preferred.
Experience: Previous experience in a veterinary hospital or medical receptionist role is preferred.
Communication: Exceptional verbal and written communication skills; ability to remain empathetic yet professional in stressful or emotional situations.
Core Values: A positive attitude, a strong work ethic, and a genuine passion for animal welfare and client care.
What We Offer:
Competitive hourly wages ($18.00 - $20.00/hr).
Medical Insurance (for Full-Time eligible employees).
Paid Time Off (PTO) (for Full-Time eligible employees).
Generous employee veterinary care discounts.
A supportive, team-oriented work environment.
How to Apply:
If you love working with people and animals and meet our scheduling requirements, we would love to hear from you! Please submit your resume and note your preference for full-time or part-time hours to diane@vmhoc.com.
Veterinary Medical Hospital of Clearwater is an Equal Opportunity Employer.