Veterinary Receptionist/Client Service Coordinator

Veterinary Receptionist/Client Services Coordinator

We are a compassionate and bustling veterinary clinic dedicated to providing exceptional, personalized care to pets and their families. Our team is seeking a Veterinary Receptionist/Client Service Coordinator who shares our passion for animals and commitment to excellent customer service.

Responsibilities:

• Warmly greet clients and their pets, creating a positive and welcoming atmosphere.
• Schedule appointments, surgeries, and follow-up visits efficiently, ensuring optimal utilization of clinic resources.
• Answer phone calls and e-mails promptly, providing accurate information and addressing client inquiries with professionalism and empathy.
• Maintain accurate patient records, handle billing inquiries, and process payments with attention to detail.
• Coordinate communication between clients and veterinary staff, ensuring seamless information flow.
• Educate clients about preventative care, services, and products, promoting the overall well-being of pets.
• Assist with administrative tasks, including managing inventory and ensuring the reception area is organized and inviting.

Requirements

• Previous experience in a customer service role, preferably in a veterinary or healthcare setting.
• Exceptional communication skills and a friendly, empathetic demeanor.
• Strong organizational abilities, attention to detail, and the ability to multitask effectively.
• Proficiency in basic computer skills and familiarity with veterinary management software is advantageous.
• Genuine passion for animals and a desire to create positive experiences for clients and their pets.

Benefits

• Competitive pay with performance-based quarterly bonuses, as well as a yearly stipend for scrubs.
• Flexible scheduling
• Paid time off, including vacation, sick leave, and holidays.
• Continuing education opportunities to support professional growth.
• Employee discounts on veterinary services and products.

Thank you for considering joining our dedicated team. We look forward to reviewing your application and learning more about how your skills and passion can contribute to our clinic's mission of providing exceptional care to pets and their families.

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Shift availability:

• Day Shift (Required)

Ability to Commute:

• West Columbia, SC 29170 (Required)

Ability to Relocate:

• West Columbia, SC 29170: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $20