What are the responsibilities and job description for the Sr. AI UX Designer position at Veterans United Home Loans?
At Veterans United, we build products that help those who’ve fought for the American Dream own a piece of it. We’re on the hunt for a Senior UX Designer with a focus on AI-powered experiences to help shape the next generation of our user interfaces. Someone with a big heart, sharp instincts, and a passion for making complex tech feel simple, human—and even a little magical ✨
What You’ll Do:
We’re Veterans United—a full-service lender built on heart, hustle, and a mission to serve those who’ve served. We’re proud to be the #1 VA lender in the nation, but around here, it’s not just about numbers. It’s about people. Every product we build, every feature we ship, every experience we design, all points back to one thing: helping Veterans and military families become homeowners. We believe in doing work that matters, with teammates who care deeply. We move fast, stay humble, and push ourselves to create products that are clear, helpful, and full of heart. If you want to use your skills to make a real impact—and do it with people who show up for each other—this is the place.
Let’s Talk — If you’ve been waiting for the chance to design AI-enhanced experiences that serve people—alongside a team of passionate, purpose-driven humans—this is it. Send us your portfolio, your resume, and a quick note about why this role feels right for you. We can't wait to meet you.
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
What You’ll Do:
- Design end-to-end experiences for AI-powered tools—from early concepts to polished UIs, prototypes to production.
- Turn complexity into clarity by translating emerging AI capabilities into simple, intuitive interactions.
- Test early, test often. Collaborate with product, engineering, and research to validate ideas and refine with real feedback.
- Keep users at the center. Design for trust, champion accessibility, and advocate for ethical, human-first AI.
- Mentor and guide junior designers as we continue growing our team and our impact.
- Help Veterans into homes while building industry-shaping homebuying technology.
- 5 years of UX/UI or product design experience, with at least 2 years working in AI, machine learning, or data-rich tools.
- A strong portfolio that shows how you’ve shaped complex interfaces into clear, user-friendly experiences.
- Serious design chops–you make things look good 🤩
- You thrive in fast-paced, iteration-driven teams—and know how to work closely with product managers, engineers, and researchers to get things done right.
- You care deeply about your users, your team, and the quality of every experience you help create. You have working knowledge of accessibility best practices and a belief that good design is design for everyone.
- You’ve designed conversational UIs or built experiences powered by natural language processing, predictive models, or generative AI.
- You’ve got front-end dev skills to match your design talent—you can translate your mocks into production-ready HTML, CSS/SASS and JavaScript.
We’re Veterans United—a full-service lender built on heart, hustle, and a mission to serve those who’ve served. We’re proud to be the #1 VA lender in the nation, but around here, it’s not just about numbers. It’s about people. Every product we build, every feature we ship, every experience we design, all points back to one thing: helping Veterans and military families become homeowners. We believe in doing work that matters, with teammates who care deeply. We move fast, stay humble, and push ourselves to create products that are clear, helpful, and full of heart. If you want to use your skills to make a real impact—and do it with people who show up for each other—this is the place.
Let’s Talk — If you’ve been waiting for the chance to design AI-enhanced experiences that serve people—alongside a team of passionate, purpose-driven humans—this is it. Send us your portfolio, your resume, and a quick note about why this role feels right for you. We can't wait to meet you.
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.