What are the responsibilities and job description for the Field Service Technician position at Veterans Prime, Inc.?
Overview
Field Service Technician – Laser Machinery
Location: Cleveland, OH
Pay: $26–$30/hr Overtime Full Benefits
We are a Veteran-focused company hiring Field Service Technicians to support customers who use advanced laser machining equipment. We strongly encourage veterans and transitioning military service members to apply. If you enjoy troubleshooting complex systems, hands‑on mechanical and electrical work, travel, and helping customers solve problems, this is a great long‑term career path. Full training on laser machinery is provided, and technicians are home on weekends.
What You’ll Do
- Travel to customer sites to diagnose and repair laser machining equipment
- Troubleshoot mechanical, electrical, and control‑system issues
- Perform repairs, rebuilds, adjustments, and system testing
- Support customers by phone when remote troubleshooting is possible
- Read and interpret schematics, diagrams, and technical documentation
- Document service work, findings, and resolutions
- Provide professional, clear communication with customers
What You Bring
- Proven technical aptitude, ideally 4 years of hands-on experience in mechanical or electrical troubleshooting (Military experience/training is highly valued and transferable).
- Proficiency using hand tools and precision measurement equipment (e.g., voltmeters, multimeters, gages).
- Excellent communication skills, demonstrated by the ability to write technical reports and provide professional customer support.
- Ability to maintain a rigorous travel schedule (typically Monday–Friday).
Preferred (Not Required):
- Military technical training/certifications or an Associate/Technical degree.
- Experience using voltmeters, oscilloscopes, or similar tools
- Background repairing mechanical components (ball screws, bearings, gearing, way systems)
- Experience with precision measurement tools (indicators, micrometers, gage blocks, optical comparator; laser interferometer or ball bar is a plus)
Physical Requirements
- Frequent bending, standing, kneeling, twisting, and lifting
- Regular use of hands, tools, and computer equipment
- Ability to lift 20–50 lbs as needed
- Good visual and color acuity
What makes this opportunity stand out
- Competitive hourly pay overtime
- Full benefits package (medical, dental, vision, 401k)
- Paid training on high‑tech laser machinery
- Career growth in a stable, in‑demand industry
- Travel during the week, home on weekends
- All travel expenses covered
Salary : $26 - $30