What are the responsibilities and job description for the Field Service Technician position at Veterans Prime, Inc.?
Overview
Field Service Technician Needed
Full Time-$80-100K First Year
In Chicago, IL
We are seeking a highly motivated and skilled Field Service Technician to join our team in Chicago, IL. In this hands-on role, you will be responsible for troubleshooting advanced CNC Lathes and Machining Centers, providing customer training on operations, and performing both warranty and post-warranty service. You will work independently from your home base, supporting customers throughout your assigned region, which will involve regular overnight travel.
Key Responsibilities:
- Troubleshoot CNC machines and accessories
- Diagnose and repair mechanical, electrical, software, and hydraulic/pneumatic systems.
- Conduct post-installation testing to ensure optimal performance.
- Train customers on machine operation, maintenance, and safety procedures.
- Stay current with new product features and technologies.
- Accurately document all service work, including diagnostics, parts used, and resolutions.
- Travel frequently, including overnight stays, to various customer locations.
- Utilize diagnostic tools such as gauges, test indicators, and force meters.
Qualifications:
- A two-year technical degree (mechanical, electrical, or machine tool technology) or equivalent military experience.
- Proficiency in reading engineering drawings.
- Ability to troubleshoot industrial equipment.
- Understanding of PLC controls (preferred).
- Experience with hydraulic/pneumatic circuits and general computer literacy.
- Strong analytical, problem-solving, and reporting skills.
- Ability to lift up to 50 lbs regularly.
- Excellent interpersonal skills and the ability to work independently or as part of a team.
Why Join Us?
- You will be part of a respected team with extensive industry expertise.
- We offer continuous learning opportunities with access to advanced technologies and tools.
Salary : $80 - $100