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Residential Services Case Manager 3p-11p Mon-Fri

Veterans Outreach Center, Inc.
Rochester, NY Full Time
POSTED ON 11/17/2025 CLOSED ON 1/17/2026

What are the responsibilities and job description for the Residential Services Case Manager 3p-11p Mon-Fri position at Veterans Outreach Center, Inc.?

Join our dedicated team at Veterans Outreach Center, Inc. in Rochester, NY, as a Full-Time Residential Services Case Manager! This onsite position offers the unique opportunity to make a tangible difference in the lives of veterans and their families. You'll engage directly with clients, providing personalized support and solutions in a collaborative environment. This role works Monday-Friday 3pm-11pm.

If you're passionate about advocacy and community service, this role will allow you to channel that enthusiasm into meaningful outcomes. With a competitive pay range of $22-$24 per hour, you'll be recognized for your hard work and dedication. You will be offered great benefits such as Medical, Dental, Vision, Competitive Salary, Paid Time Off, Retirement Savings plan with employer match, and a generous employer contribution to cost of medical, dental, and and vision insurance plans. Take the next step in your career and help us uphold our core values of Respect, Integrity, Service, and Excellence in service to those who have served. Apply today to be part of a team committed to client-focused care!

Let us introduce ourselves

Founded locally in 1973 by returning Vietnam Veterans, today's Veterans Outreach Center remains anchored in our community and offers a comprehensive portfolio of supportive services designed to meet the needs of veterans and their families. Through the generosity of our community, all of these programs and services are provided free of charge. Our mission is to serve veterans with compassion and advocate for all who have worn our nation's uniform so they can RISE and live life to the fullest.

What does a Residential Services Case Manager do?

As a Residential Services Case Manager at Veterans Outreach Center, Inc., you will play a pivotal role in supporting male veterans within our residential housing program. In this position, you will provide comprehensive case management and personalized support to help clients navigate their unique challenges. Your responsibilities will include developing tailored treatment plans, connecting veterans with vital resources, and promoting their overall well-being. By fostering a respectful and empathetic environment, you'll empower veterans to achieve their goals and reintegrate successfully into the community.

Would you be a great Residential Services Case Manager?

To thrive as a Residential Services Case Manager at Veterans Outreach Center, Inc., certain essential skills and qualifications are necessary. You should possess a minimum of one year of case management experience in a residential facility or similar setting, complemented by at least a high school diploma or equivalent. Having a Certified Alcohol Substance Abuse Counselor (CASAC) or CASAC-T credential, or a willingness to obtain one, is preferred. Additionally, a strong knowledge of veterans' issues and their unique needs is highly valued; being a veteran yourself can significantly enhance your effectiveness in this role. Strong communication, problem-solving abilities, and a compassionate demeanor are crucial as you work closely with clients in a client-focused, team-oriented environment.

Your commitment to excellence and integrity will help you provide the impactful support our veterans deserve.

Knowledge and skills required for the position are:

  • Minimum one year of case management experience in a residential facility or other relevant work experience, along with at least a high school diploma or equivalent.
  • Prefer Certified Alcohol Substance Abuse Counselor (CASAC) OR CASAC-T credential, or willing to obtain.
  • A veteran or a person with solid knowledge of veterans' issues and special needs strongly preferred.

Make your move

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 37.50 per week

Benefits:

  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Case management: 1 year (Required)

Work Location: In person

Salary : $22 - $24

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