What are the responsibilities and job description for the Senior Mortgage Loan Officer position at Veterans First Mortgage?
Company Information
Veterans First Mortgage is a trade name of Wintrust Mortgage, a division of Barrington Bank & Trust Company, N.A., a Wintrust Community Bank, NMLS# 449042. Helping our Veterans understand the home loan options available to them and what might work best in their unique situations is our priority. We've served over 212,000 families with over $32 billion in home loans. Our experience sets us apart in the industry. For more than 35 years, borrowers have relied on the expertise of our company’s leadership in providing quality loans. We’ve earned an A from the Better Business Bureau for sound business practices and overall customer satisfaction.
Build your career with a company that is rated a top 20 lender nationally for VA Home Loans! Veterans First Mortgage specializes in FHA/VA/Conventional programs, lending in all 50 states. Come join a team that trains you from the ground up! Veterans First Mortgage employees strive to give each and every borrower an exceptional customer experience. We have a visionary marketing team with a cutting-edge lead program. Our in-house team of loan officers, processors, underwriters and closers share one goal: to make the loan process swift, simple and compliant. Military members make up a large part of our demographic. An increasing number of veterans are using their home loan benefits. Come take advantage of this momentum and feel a great satisfaction in helping those that serve our country.
Our parent company, Wintrust, is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas.
Why join us?
· An award-winning culture that supports Personal Growth, Respect, Trusted Relationships, All-in Approach, Employee Empowerment
· Competitive pay and benefits including medical, dental, vision, life, a 401k plan with a company match and tuition reimbursement, parental leave, employee assistance program (EAP), banking benefits, pet insurance … and more
· Generous paid time off and flexible work hours
· Opportunities to grow and develop in your career
· Promote-from-within culture
· You can make a difference!
· Veterans First holds Top Workplace awards from The Salt Lake Tribune and The San Diego Union-Tribune
Why join this team?
• Come be a part of our vision in being the most referred and respected mortgage brand in the military community
• Training and Licensing provided: Veterans First Mortgage ensures success from the start by thoroughly training and licensing all of our Loan Officers to include comprehensive NMLS licensing training and complete onboarding/ in-house training
• Leads are provided through our visionary Marketing team utilizing our cutting edge lead program
• In this role you will be focusing on building relationships with borrowers and helping them live the American dream of home ownership
• The loan officer position provides a base salary plus commission, opportunity for bonuses and full benefits
• Become a part of our work family where core values of Personal Potential, Trusted Relationships, Respect and an All-in Approach is what drives us each and every day, and the occasional BBQ or potluck is just how we start the fun
Key Responsibilities
What You’ll Do
- Dedicated to delivering award winning customer service in an inside sales environment
- Identify prospective customers through company generated inbound leads
- Conduct customer needs analysis to learn and understand customer’s goals
- Create relationships with prospects and customers to establish trust and highly encourage referral business
- Conduct thorough follow up, outbound calls to interested consumers
- Close sales and advise customer of next steps
Stay current on new products available for customers, completing ongoing education for licensing and compliance
Qualifications
- Proven track record of success in a sales or customer service oriented environment
- Strong phone presence, listening and presentation skills
- Ability to multitask, problem solve and efficiently manage time in a fast paced environment
- Strong at communicating and relationship building
- Team player with the ability to thrive in a structured and competitive environment
- Bachelor’s degree and 2 years professional experience preferred
Benefit Statement
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
EEOC Statement
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.