What are the responsibilities and job description for the Sales & Client Experience Coordinator position at Veterans Fence & Supply?
Location: Columbia, SC
Schedule: Monday-Friday, 8:30 AM-5:00 PM, with occasional evenings or weekends for events
Starting Pay: $18 per hour, based on experience
Commission Opportunities: Available after 30 days, based on eligibility
Insurance Benefits: Available after 60 days, based on eligibility
Veterans Fence and Supply is looking for a professional, outgoing, and highly organized Sales & Client Experience Coordinator to support our Savannah and Columbia locations.
This is a growth-focused role for someone who has sales experience, enjoys connecting with people, and understands that successful sales require more than a great conversation. Strong organization, accurate documentation, consistent follow-up, and dependable execution are all essential.
The position will begin with outgoing client communication, sales follow-up, front-office support, and networking. As the person becomes trained in our products, systems, and processes, the role is intended to develop into inside sales, including preliminary estimates, material sales, and other sales opportunities handled from the office.
We’re looking for someone who is professional and mature while still being upbeat, personable, and naturally engaging. The right person will be quick on their feet, comfortable starting conversations, and able to balance multiple priorities without losing track of important details.
Key Responsibilities
Outgoing Calls & Client Follow-Up
As training and product knowledge progress, the role will develop to include:
This position is designed to provide hands-on experience across client communication, front-office operations, networking, marketing support, and the administrative side of sales.
As training and product knowledge progress, the role will transition into inside sales responsibilities with opportunities to earn commission and take greater ownership of sales handled from the office.
A Note to Applicants
Great salespeople can come from many different backgrounds. You may have experience in inside sales, retail, hospitality, client service, call centers, office coordination, account management, or business development.
We are looking for more than someone who can simply make calls. We need someone who can connect with clients, recognize opportunities, stay organized, and consistently document the details needed to move each opportunity forward.
Veterans Fence and Supply is a veteran-owned, family-run company serving residential and commercial clients throughout the Savannah, Georgia and Columbia, South Carolina areas. We are looking for someone who wants to become an important part of our SQUAD and grow alongside the company.
#hc262251
Schedule: Monday-Friday, 8:30 AM-5:00 PM, with occasional evenings or weekends for events
Starting Pay: $18 per hour, based on experience
Commission Opportunities: Available after 30 days, based on eligibility
Insurance Benefits: Available after 60 days, based on eligibility
Veterans Fence and Supply is looking for a professional, outgoing, and highly organized Sales & Client Experience Coordinator to support our Savannah and Columbia locations.
This is a growth-focused role for someone who has sales experience, enjoys connecting with people, and understands that successful sales require more than a great conversation. Strong organization, accurate documentation, consistent follow-up, and dependable execution are all essential.
The position will begin with outgoing client communication, sales follow-up, front-office support, and networking. As the person becomes trained in our products, systems, and processes, the role is intended to develop into inside sales, including preliminary estimates, material sales, and other sales opportunities handled from the office.
We’re looking for someone who is professional and mature while still being upbeat, personable, and naturally engaging. The right person will be quick on their feet, comfortable starting conversations, and able to balance multiple priorities without losing track of important details.
Key Responsibilities
Outgoing Calls & Client Follow-Up
- Make outgoing calls to current, past, and potential clients
- Follow up after estimates and help move open sales opportunities forward
- Complete quality follow-up calls throughout the client experience
- Ask satisfied clients for reviews and referrals
- Reconnect with past clients and identify additional opportunities
- Communicate professionally while keeping conversations natural and engaging
- Document every interaction, update, and next step in the CRM
- Serve as backup for incoming calls, messages, and lead management
- Be fully trained to respond to inquiries and schedule estimate appointments
- Work closely with Sales Representatives to support their calendars and follow-up needs
- Gather accurate project information from potential clients
- Respond to website, email, text, and social media inquiries when needed
- Route questions and messages to the appropriate person or department
- Help track leads and ensure opportunities do not fall through the cracks
- Maintain complete and accurate notes in company systems
As training and product knowledge progress, the role will develop to include:
- Provide preliminary estimates and ballpark pricing from the office
- Assist clients with material-only purchases
- Explain fencing products, options, basic pricing, and next steps
- Identify additional sales opportunities during client conversations
- Support the administrative, marketing, and communication sides of the sales process
- Develop the product knowledge needed to confidently guide clients through their options
- Help plan, organize, and manage community events and networking opportunities
- Attend events and represent Veterans Fence professionally
- Build relationships with local businesses, organizations, and potential referral partners
- Assist with referral programs, promotions, and community outreach
- Help maintain marketing merchandise, printed materials, displays, and event supplies
- Follow up with contacts and opportunities generated through events and networking
- Previous experience in sales, client service, office coordination, or a related role
- Comfortable making outgoing calls and asking for reviews, referrals, and next steps
- Strong written and verbal communication skills
- Professional and mature with a friendly, engaging personality
- Highly organized and capable of managing multiple conversations, tasks, and priorities
- Able to think quickly and respond confidently during client conversations
- Comfortable learning product information and discussing pricing
- Confident using computers, smartphones, and online platforms
- Proficient with or able to quickly learn Google Workspace, CRMs, shared calendars, scheduling tools, and other company systems
- Committed to entering complete, accurate, and timely notes after every interaction
- Reliable follow-through and a sense of urgency
- Must be at least 21 years old, possess a valid driver’s license, and meet company requirements for operating company vehicles
- Bubbly, personable, and confident
- Focused, dependable, and results-oriented
- Self-motivated and comfortable taking initiative
- Quick on their feet and able to adapt as conversations or priorities change
- Able to multitask without sacrificing accuracy or follow-through
- Professional without being overly formal, stiff, or scripted
- Coachable and eager to learn new products, systems, and sales techniques
- Comfortable balancing personality with responsibility and good judgment
- Able to work independently while staying closely connected with the SQUAD
- Understands that detailed notes and accurate paperwork are essential parts of successful sales
- Willing to jump in, solve problems, and keep opportunities moving forward
This position is designed to provide hands-on experience across client communication, front-office operations, networking, marketing support, and the administrative side of sales.
As training and product knowledge progress, the role will transition into inside sales responsibilities with opportunities to earn commission and take greater ownership of sales handled from the office.
A Note to Applicants
Great salespeople can come from many different backgrounds. You may have experience in inside sales, retail, hospitality, client service, call centers, office coordination, account management, or business development.
We are looking for more than someone who can simply make calls. We need someone who can connect with clients, recognize opportunities, stay organized, and consistently document the details needed to move each opportunity forward.
Veterans Fence and Supply is a veteran-owned, family-run company serving residential and commercial clients throughout the Savannah, Georgia and Columbia, South Carolina areas. We are looking for someone who wants to become an important part of our SQUAD and grow alongside the company.
#hc262251
Salary : $18