What are the responsibilities and job description for the Veteran Service Representative - Springfield, VA position at Veterans Education Transition & Employment Services?
- 5105963
- Fairfax County, Virginia, United States
- Dept of Veterans Services
- Health and Human Services
- Human resources
- Full-Time (Salaried)
- Closing at: Jun 19 2026 - 23:55 EDT
- Dept of Veterans Services
Title: Veteran Service Representative - Springfield, VA
State Role Title: Claims Adjusters, Examiners, and Investigators
Hiring Range: $62,355-$68,007
Pay Band: 4
Agency: Dept of Veterans Services
Location: Springfield Benefits Office
Agency Website: www.dvs.virginia.gov
Recruitment Type: General Public - G
Job Duties
Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled. To educate veterans and dependents on the services and benefits offered by Virginia and the federal government.
Minimum Qualifications
Knowledge of laws and regulations pertaining to veterans’ benefits is preferred. Experience with the military and / or military veteran communities. Ability to interpret complex laws and regulations and apply to casework. Ability to communicate effectively, orally and in writing. Customer service and public speaking skills. Some overnight travel is required.
Additional Considerations
Must be eligible for accreditation to represent veterans before the US Department of Veterans Affairs. Graduation from an accredited college or university with significant course work in law and/or counseling is preferred. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for the education requirement.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: DVS HR Team
Phone: No Calls
Email: recruitment@dvs.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $62,355 - $68,007