Clerical Assistant L1-2, Brooklyn & Queens Clerical - New York, NY

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.

Locations
 Flatbush Avenue
Job Schedule
Full time
Job Shift
Regular
Job Sub Function
Administrative
Job Family
Entry Level
Minimum Salary
$27.85
Maximum Salary
$27.85

Job Description
Brooklyn/Queens Control Center is looking for a qualified candidate to join their team as a Clerical Assistant. We are seeking a highly organized and detailed-oriented clerical professional with strong proficiency in Microsoft Office and the ability to manage data, reports and documentation with precision. The ideal candidate thrives in a fast-paced, KPI-driven environment, demonstrates strong communication skills, and can effectively support both internal teams and external customers. The role requires accuracy, adaptability, and the ability to manage multiple systems and priorities simultaneously.

Responsibilities
Core Responsibilities
Success in this role requires a candidate with strong work ethics, confidence, passion, and adaptability.
This candidate should have excellent clerical and organizational abilities, along with proficient computer and typing skills.
Excellent interpersonal and telephone skills are essential due to frequent interaction with both internal and external customers.
Candidate should demonstrate outstanding proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Access, and Outlook.
This individual should be capable of prioritize daily tasks and adapting to manage multiple assignments simultaneously.
The successful candidate will need to engage with customers regularly, both internal and external.
Responsibilities entail reviewing and filing documents and compiling various system reports.
Maintain and manage spreadsheets, reports and tracking systems with high accuracy.
Learn and navigate internal and external systems (e.g Oracle, ArcFM, eGIS, WMS, CRMS, NMS, CIAS etc)
Ensure compliance with departmental standards and performance metrics (productivity, accuracy, turnaround time).
Participate in any cross-training assignments within the department.
Candidate must be available to report in-person during ICS (Incident Command System) events and travel to company locations as necessary to support restoration efforts on morning/night shift. This requirement ensures operational effectiveness and continuity, particularly in response to critical events where in-person coordination is necessary.