Account Representative

Vested Metals is headquartered in Saint Augustine, Florida with a growing presence in the Fort Wayne metro area. This is an "in person" role in either Saint Augustine, FL or Fort Wayne, IN.

We put people before profits and have a saying that drives our culture, "People Are Forever." Our focus on building a healthy culture helped us win the Jacksonville Business Journal's "Best Places To Work" award in 2022.

Please apply to our opening if you are interested in learning more about what makes Vested Metals a great place to build a career.

Job description

Business Account Representative

Primary Duties

· Prepare quotes and process orders, ensuring that customer requirements are met.

· Communicate with logistics partners to move freight in an efficient and timely manner.

· Ensure that Quality processes are followed, and associated documentation is completed and on file for every customer order – i.e., contract review, material receiving, certifications, inspections, etc.

· Use problem-solving skills to resolve issues, which may encompass various areas such as logistics, material availability, material pricing, technical requirements, and more.

· Follow up with customers on quotes and engage in strategic sales initiatives, when requested.

· Track customer order progress to maintain order flow and on-time delivery.

· Maintain organization for order-related paperwork – i.e., order acknowledgements, shipping documents and material certifications.

Work Culture

· Embrace the five pillars of culture at Vested Metals: Results, Accountability, Commitment, Conflict and Trust.

· Be motivated to serve customers well and balance the best interests of Vested Metals and our customers.

· Have a positive, can-do attitude at all times and be willing to acknowledge and learn from mistakes.

· Perform in a fast-paced and demanding environment, work effectively as a part of team, and adapt to change.

Requirements

· Some industry experience preferred.

· Detail and quality-oriented work habits, strong organizational skills, and ability to multi-task.

· Effective listening, verbal, and written communication skills.

· Embrace the team mentality and positively contribute to the company culture.

Job Type: Full-time

Salary: $55,000 - $60,000 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift

Travel requirement:

• No travel

Education:

• Bachelor's (Required)

Work Location: In person