What are the responsibilities and job description for the Resident Service Coordinator, Countryside Village position at VESTA MANAGEMENT CORPORATION?
Description
Vesta is looking to hire a qualified and motivated Resident Services Coordinator to join our team at Countryside Village, our apartment homes community in Seabrook, NJ!
The role of the Resident Services Coordinator (RSC) is to assist and empower residents of Vesta communities through provision of education, vocation and other opportunities for self-improvement and realization of individuals’ needs and goals. The RSC will establish and sustain partnerships with community-based social service providers and other stakeholders to assist and empower residents to meet their own needs through education, training, and accessing services for themselves. The position reports directly to the Resident Services Manager.
The RSC will assess residents’ individual needs for social service intervention, either on referral by property management or by residents’ self-referral. The RSC will assess and coordinate services with third party (non-profit) social service providers. Where possible, monitor resident outcomes (change in circumstances). Documenting all contact with residents and referrals in case files/case notes. The RSC will seek to establish strong community relationships to help residents to identify and effectively manage their social service needs. The RSC will create and sustain partnerships with community-based social service providers and other community stakeholders.
This is a full-time non-exempt position. The RSC is required to provide support in situations that have escalated to a more urgent level, regardless of time of day, and in some instances, employees in this role may be required to work weekends and evenings based on the needs of the portfolio. This position requires extensive traveling throughout the designated region.
What we Offer:
We think of Vesta as an “Exclusive Club”, employing the best of the best in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:
- Medical, dental & vision insurance
- Company matched 401(K)
- Paid time off- Vacation, sick, floating holidays
- 12 additional paid holidays
- Tuition Reimbursement
- PetPlan Pet Insurance
- Employee Assistance Program
- Long & Short-Term Disability Insurance
- AND MORE
Interested? APPLY NOW!!!
Requirements
Required Education and Experience:
- Bilingual English and Spanish verbal and written communication skills required.
- Bachelor’s degree with a focus in social work, human services, public health, or community development preferred;
- 2 years of overall professional experience working with families in housing or human services agencies required;
- Experience overseeing and managing grants;
- Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs;
- Previous experience in property management, and knowledge of HUD regulation a plus;
- Previous engagement, communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred;
- Experience working with partners and site team members to implement programs and initiatives;
- Knowledge of child development and/or experience working with youth.
Salary : $20 - $0