What are the responsibilities and job description for the Sr. Account Manager, FDO position at Vertiv?
Position Summary
JOB DESCRIPTION
This role is a seasoned account manager who has developed long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices and quotes solutions for the customer and has the knowledge to connect with the highest-level internal resources to initiate cross-selling opportunities and broker deals. After securing the order this role manages the order and solves complex issues as needed to meet all customer requirements to maximize profitability to the office and company. This role helps lead company initiatives in their territory.
Responsibilities
Minimum Job Qualifications:
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
JOB DESCRIPTION
This role is a seasoned account manager who has developed long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices and quotes solutions for the customer and has the knowledge to connect with the highest-level internal resources to initiate cross-selling opportunities and broker deals. After securing the order this role manages the order and solves complex issues as needed to meet all customer requirements to maximize profitability to the office and company. This role helps lead company initiatives in their territory.
Responsibilities
- Creates and maintains a Sales Plan for each assigned account and finds new clients and opportunities.
- Sells Vertiv products and services to client representatives, such as engineers, architects, or other professional and technical personnel at commercial, industrial, and other establishments.
- Collaborates with other Account Representative in the territory to offer the best possible customer experience to Vertiv customers.
- Achieves or exceeds sales quota.
- Maintains a pipeline in CRM with 3x quota level of personal sales activity.
- Develops trusted advisor relationships with highest level decision makers in our customer organizations and our internal organization.
- Prepares and follows up on quotations.
- Provides general sales support to customers.
- Builds rapport with customers through regular in-field customer visits.
- Prepares customer submittals, from order entry to shipment.
- Mentors other members of the team in technical and commercial aspects of the role and other areas of professional development.
- Assists Sales Manager(s) with Sales Strategies
- Assists Sales Manager(s) GM with special projects/ related tasks
- Viewed as subject matter expert and sought by others for guidance and advice.
- Other duties as assigned.
Minimum Job Qualifications:
- 8 years of successful sales experience, technical sales experience preferred
- Shows product expertise in one or more Vertiv products; able to effectively educate others
- Strong interpersonal skills a must
- Strong commercial and technical background and skills preferred
- Self Starter, Creative, and Critical thinker with the proven ability work independently at times
- Develop strategic and tactical plans to win business, including account plans
- Strong organizational skills, detail oriented and ability to manage multiple priorities is required along with excellent problem-solving abilities.
- Proficiency in Microsoft Word, Excel and Outlook
- Competence in all aspects of internal Liebert sales and order entry functions and policies.
- Competency in all Liebert products and services in line of business and adjacent lines of business to enable cross-selling
- Bring customer-first mindset in external and internal collaborations.
- Bachelor's degree in Engineering or Business-related degree (or equivalent combination of education and experience), MBA preferred
- No Special Physical Requirements
- 25% - 50%
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
