What are the responsibilities and job description for the Service Technician position at Vertical Mechanical Group?
About Vertical Mechanical Group (VMG)
Vertical Mechanical Group (VMG) is a leading mechanical contractor specializing in commercial HVAC, Plumbing, Controls, and Mechanical Services. Originally formed through Anderson Mechanical Services, Inc. and Inspiration Plumbing Company, VMG brings decades of industry experience together with a forward-thinking approach to delivering high-quality mechanical solutions.
As we continue to grow our Service Division, we are looking for a skilled and dependable Service Technician to support our commercial customers throughout the Sterling, Virginia and DMV area. This role is ideal for a hands-on HVAC professional who enjoys troubleshooting, solving problems, and providing high-quality service while building strong relationships with customers.
What You'll DoService & Maintain HVAC Systems
At VMG, our Service Technicians are an important part of the relationships we build with our customers. Our technicians work directly with commercial clients to keep critical HVAC and mechanical systems operating safely, reliably, and efficiently.
If you're a skilled HVAC professional who enjoys troubleshooting equipment, solving problems, and delivering excellent customer service, we'd like to hear from you.
Apply today and continue building your career with VMG.
VMG is an Equal Opportunity Employer.
Vertical Mechanical Group (VMG) is a leading mechanical contractor specializing in commercial HVAC, Plumbing, Controls, and Mechanical Services. Originally formed through Anderson Mechanical Services, Inc. and Inspiration Plumbing Company, VMG brings decades of industry experience together with a forward-thinking approach to delivering high-quality mechanical solutions.
As we continue to grow our Service Division, we are looking for a skilled and dependable Service Technician to support our commercial customers throughout the Sterling, Virginia and DMV area. This role is ideal for a hands-on HVAC professional who enjoys troubleshooting, solving problems, and providing high-quality service while building strong relationships with customers.
What You'll DoService & Maintain HVAC Systems
- Perform service, maintenance, and repairs on commercial HVAC and mechanical equipment
- Diagnose and troubleshoot equipment and system issues to determine appropriate solutions
- Perform preventive maintenance to improve system reliability, performance, and efficiency
- Inspect equipment and identify potential issues before they lead to larger system failures
- Complete repairs and component replacements according to manufacturer specifications and industry standards
- Verify proper system operation following service and repairs
- Diagnose mechanical, electrical, and control-related issues within commercial HVAC systems
- Read and interpret mechanical drawings, wiring diagrams, schematics, and technical manuals
- Use diagnostic tools and equipment to identify system problems
- Recommend appropriate repairs, replacements, or system improvements
- Communicate complex technical issues clearly to customers and internal Service team members
- Respond professionally to scheduled service calls and customer needs
- Communicate with customers regarding equipment conditions, recommended repairs, and completed work
- Provide clear explanations of service findings and available solutions
- Build strong customer relationships through reliable, responsive, and professional service
- Represent VMG professionally at customer facilities and jobsites
- Coordinate with Service Managers, Dispatchers, and other technicians to ensure customer needs are addressed
- Follow VMG safety policies, OSHA requirements, and industry best practices
- Maintain company tools, equipment, and service vehicles in safe working condition
- Complete service tickets, work orders, maintenance reports, and other required documentation accurately and on time
- Maintain clean and organized work areas
- Participate in on-call or after-hours service rotation as required
- 2 years of commercial HVAC service, maintenance, or related mechanical experience
- Working knowledge of commercial HVAC equipment and mechanical systems
- Strong troubleshooting and diagnostic skills
- Basic understanding of electrical components and HVAC controls
- Ability to read and interpret mechanical drawings, wiring diagrams, and technical documentation
- Strong mechanical aptitude and problem-solving skills
- Ability to work independently while collaborating effectively with the Service team
- Strong communication and customer service skills
- Ability to perform physically demanding work, including lifting up to 50 pounds
- Valid driver's license with an acceptable driving record
- Experience servicing commercial HVAC and mechanical equipment
- EPA certification
- Experience with preventive maintenance and equipment troubleshooting
- Familiarity with Building Automation Systems (BAS) and HVAC controls
- Experience working with multiple commercial HVAC equipment manufacturers
- OSHA 10 or OSHA 30 certification
- Competitive compensation based on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Company-provided tools and technology based on position
- Company vehicle or vehicle allowance based on position and business needs
- Ongoing technical training and professional development opportunities
- Opportunities for continued career advancement within our growing Service Division
- A supportive, team-oriented environment focused on safety, quality, and customer satisfaction
At VMG, our Service Technicians are an important part of the relationships we build with our customers. Our technicians work directly with commercial clients to keep critical HVAC and mechanical systems operating safely, reliably, and efficiently.
If you're a skilled HVAC professional who enjoys troubleshooting equipment, solving problems, and delivering excellent customer service, we'd like to hear from you.
Apply today and continue building your career with VMG.
VMG is an Equal Opportunity Employer.