Intake Coordinator

Job Description: Intake Coordinator

Job Summary: The Intake Coordinator is expected to perform a variety of duties in the area of patient onboarding and intake. The Intake Coordinator is expected to oversee all intake responsibilities and ensure the highest level of quality assurance in order to provide the highest quality service to clients and grow agency census.

Job Responsibilities and Duties:

• Meet departmental goals for patient onboarding.

• Communicate effectively with all departments for patient onboarding.

• Develop and maintain positive relationships with community referral sources.

• Participate in community and agency events.

• Participate in morning meetings and other departmental meetings.

• Maintain confidentiality of patient and employee information.

• Communicate effectively with referrals, family members, physicians, staff, community referral sources.

• Submit Waiver Applications.

• Ongoing education related to changes in Home Health, Home Care, and Medicaid changes.

• Maintain an organized system for referral tracking / referral documentation

• Data Entry of Patient Demographics in Electronic Medical Record.

• Complete Consent Forms and Initial Service Plan for new Home Care patients

• Assist with Satisfaction Surveys, Updating Service Plans, Chart Audits, Incident reporting, and phone calls for Home Care patients as needed.

• Follow all company policies

• Other duties as assigned

Position Qualifications:

• 
  Ability to meet and deal tactfully with customers/patients and the community

• Has excellent observation, verbal, and written skills

• Has Excellent organizational skills