What are the responsibilities and job description for the Operations Manager position at Vertical Cold Storage LLC?
Job title: Operations Manager
Reports to: General Manager
Supervise: Exempt Warehouse Supervisor
Job Summary: This person will direct be receiving, warehousing, picking and loading services and related staff in the daily operations of a public warehouse.
Essential Functions:
- Direct warehouse staff by selecting, orienting, and training employees. Supervise staff job results by coaching, counseling, and disciplining employees. Scheduling and assigning workflow of warehouse personnel.
- Maintain receiving, warehousing and distribution operations by initiating, coordinating, and enforcing processes and procedures to produce customer service excellence.
- Ensure correct and timely handling of product within the established Vertical Cold Storage policies and procedures. Utilizing appropriate, defined practices to ensure accuracy and compliance.
- Control inventory by conducting physical counts and reconciling with system software.
- Supervise export compliance understanding processes and maintaining documentation and communication between all affected personnel, USDA, and customer. Validate accuracy, timeliness, and compliance with mandated guidelines.
- Safeguards warehouse or production operations and contents by establishing and monitoring security procedures and protocols, and obtaining shipper and receiver authorizations.
- Protect shipments by investigating causes of damages and discrepancies in consignments.
- Maintains physical condition of warehouse inspecting equipment and issuing work orders for repair.
- Enforces safety policies by conducting inspections, reporting statistics, counseling employees, and identifying and correcting infractions.
- Support of Human Resource operations ensuring appropriate documents are accurately completed while maintaining confidentiality.
- Work with company practices to develop and improve collaborative workflows among warehouse, production, office, maintenance and administrative personnel.
- Support assigned duties of the General Manager to assist in the business of the facility.
Required Skills:
- Strong customer service skills with ability to read and write English
- Proficient computer skills in Excel, Word & Outlook
- Ability to communicate at all levels
- Problem solving abilities with attention to detail
- Ability to lift, push, pull up to 60 pounds frequently
Education and Experience:
- High school diploma required
- 4-6 years experience in warehouse/distribution or production management.
- Knowledge and experience in Safety and OSHA desired.
Physical Requirements: While performing the essential functions of this job, the associate will work in a warehouse environment with frequent prolonged work schedules with little notice and continual exposure to extreme cold and noise. Some travel may be required.
Vertical Cold Storage is an EOE/M/F/D/V
Drug Free Workplace