What are the responsibilities and job description for the Technical Support Analyst position at VertexOne?
A company is looking for a Technical Support Analyst.Key ResponsibilitiesMonitor production servers and analyze client inquiriesVerify transaction processing and reprocess failed inbound transactionsCollaborate with team members and attend department meetingsRequired QualificationsBA or BS in Information Technology, Computer Science, or related field; equivalent experience may be consideredExperience in the energy industry and with EDI transactions is a plusFamiliarity with MS SQL and VB.net is advantageousCustomer relationship experience is preferredAbility to work weekends with two weekdays off