Technical Project Manager - Employee Benefit Experience

Technical Project Manager – Employee Benefit Experience

Contract to hire

Hybrid, 3 days on site in either Plano, TX or Sandy Springs, GA

A working background in Employee Benefits is required, with particular value placed on experience supporting pharmacy management operations and medical/provider environments.

Essential Duties and Functions include the following:

• Lead the end-to-end delivery of software development platform projects, including architecture decisions, build/buy analysis, integration planning, and production deployment
• Coordinate internal resources and third-party vendors for the execution of multiple concurrent technical initiatives
• Define project scope and objectives in collaboration with business stakeholders, development teams, and technical leads, ensuring technical feasibility and strategic alignment
• Develop and manage detailed project budgets, including cost forecasting, spend tracking, variance reporting, and financial escalation when constraints require adjustment
• Build and maintain detailed project plans with milestones, dependencies, resource models, and critical path analysis
• Perform risk identification, assessment, and mitigation planning; escalate to leadership as needed
• Establish and maintain productive relationships with third-party vendors, including contract performance management and deliverable accountability
• Create and maintain comprehensive project documentation, including charters, status reports, RAID logs, and lessons learned
• Meet with business stakeholders to gather requirements, clarify objectives, and align technical delivery with operational needs
• Delegate project tasks based on team members' strengths, skill sets, and experience levels
• Track project performance to analyze successful completion of short- and long-term goals
• Actively participate in software development lifecycle (SDLC) activities, including sprint planning, backlog grooming, and release management

Competencies:

• Planning/Organizing — the individual prioritizes and plans complex technical work activities and uses time efficiently.
• Technical Acumen — the individual demonstrates hands-on understanding of software development platforms, integration architectures, SDLC processes, and data ecosystems sufficient to lead technical teams and make informed delivery decisions.
• Cross-Functional Leadership — the individual operates effectively across multiple business domains and organizational boundaries, translating between technical and non-technical stakeholders and driving alignment outside their primary area of expertise.
• Interpersonal Skills — the individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
• Financial Discipline — the individual manages project budgets with rigor, applies earned value and variance analysis, and proactively identifies financial risks before they become constraints.

Qualifications:

Required:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; or Associate's degree with equivalent professional experience
• Certification as a Project Management Professional (PMP) or equivalent PMI credential
• Minimum of five (5) years managing technical projects with hands-on experience leading software development platform implementations or modernization efforts
• Demonstrated proficiency with PMI project management principles, including formal budgeting, cost management, schedule control, and earned value analysis
• Proven ability to lead cross-functional teams across multiple business domains and organizational verticals, including effective coordination outside of primary subject matter expertise
• Working experience in the Employee Benefits industry
• Strong understanding of software development lifecycle (SDLC), including Agile, hybrid, and waterfall methodologies
• Excellent organizational, analytical, and communication skills
• Ability to travel as needed to support corporate projects

Preferred:

• Minimum of four (4) years of experience supporting pharmacy management, Pharmacy Benefits Management (PBM), or medical/provider operations
• Experience with enterprise data platforms, integration layers, APIs, ETL pipelines, or cloud-based development environments
• Previous experience managing vendor-led or outsourced software development engagements
• Familiarity with healthcare regulatory and compliance frameworks, including HIPAA, HITRUST, and HITECH
• Experience with portfolio-level project governance and demand management practices
• Exposure to modern development toolchains and AI-assisted development environments

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.