Demo

Change Management Lead

Vertex Solutions Inc.
York, NY Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 11/8/2026

Seeking an Enterprise Change Management who understands the insurance business, particularly underwriting operations, and who has built or helped build a formal change management capability from the ground up. This person will define the standards, governance, templates, tools, and operating model for change across the organization while partnering with executive leadership on major transformation initiatives

Role: Change Management Lead - Business Change Management Lead

Duration: FTE/ Salary

Location: Hybrid / Onsite 3 days a week in any of these locations (NYC, NY - Madison, WI - Atlanta, GA)

Role requires Travel

W2 Candidates ONLY - No Sponsorship

Duties and Responsibilities:

  • Establish, lead, and mature an enterprise Change Management practice, including defining the strategic direction, operating model, and service offerings for change across the organization.
  • Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools that enable scalable and consistent application.
  • Lead and manage the Business Change & Support Team to align resources with business needs.
  • Support the development and implementation of change management strategies.
  • Assess potential impacts of change on the business and evaluate risk factors.
  • Design and execute activities to support change adoption across the business.
  • Develop strategies to improve change methodologies and ensure effective testing and validation.
  • Manage relationships with internal and external stakeholders to ensure high?quality services are delivered.
  • Monitor and manage the performance of external parties and ensure data licensing meets business needs.

Required Skills and Experience:

  • Establish, lead, and mature an enterprise Change Management practice, including defining the strategic direction, operating model, and service offerings for change across the organization.
  • Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools that enable scalable and consistent application.
  • Lead and manage the Business Change & Support Team to align resources with business needs.
  • Support the development and implementation of change management strategies.
  • Assess potential impacts of change on the business and evaluate risk factors.
  • Design and execute activities to support change adoption across the business.
  • Develop strategies to improve change methodologies and ensure effective testing and validation.
  • Manage relationships with internal and external stakeholders to ensure high?quality services are delivered.
  • Monitor and manage the performance of external parties and ensure data licensing meets business needs.

Preferred:

  • Extensive experience managing planning and change functions, including CMOs.
  • Demonstrable ability in managing internal and external stakeholders with conflicting demands and understanding the commercial/financial implications and business impact of alternative People solutions.
  • Experience in the use of tools and techniques to facilitate effective change adoption.
  • Experience working within both Agile and Waterfall delivery environments.
  • Significant experience supporting multi-year change programs across different countries and cultures with diverse populations to achieve desired results.
  • Change Management industry accreditation.

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.

Salary : $145,000 - $200,000

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