Medical Receptionist

Job Overview

We are seeking a dynamic and compassionate Bilingual Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional front desk support while ensuring smooth clinic operations. Your energetic and positive approach will help create a welcoming environment for diverse patient populations. You will handle a variety of administrative duties, including appointment scheduling, insurance verification, and medical records management, all while maintaining strict adherence to HIPAA regulations. This position offers an exciting opportunity to contribute to quality patient care and efficient clinic workflows.

Responsibilities

• Greet patients warmly in both English and Spanish, providing excellent customer service at the front desk.
• Schedule appointments accurately using Web PT.
• Verify insurance coverage and benefits,ensuring proper authorization and documentation review.
• Manage multi-line phone systems with professional phone etiquette, directing calls efficiently and taking detailed messages.
• Maintain organized medical records and ensure proper filing of documents in compliance with HIPAA standards.
• Assist with intake procedures, including patient registration, updating medical histories, and explaining clinic policies.
• Support medical administrative tasks such as data entry, CPT coding, ICD-10/ICD-9 coding, and documentation review for accuracy.
• Facilitate communication between patients and healthcare providers regarding care plans and follow-up appointments.
• Use computer skills to navigate various EMR systems seamlessly while maintaining high levels of accuracy in data entry.

Skills

• Bilingual fluency in English and Spanish is essential for effective communication with diverse patient populations.
• Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing procedures.
• Experience working with EMR/EHR systems such as Web PT and Therabill.
• Familiarity with insurance verification processes including Medicare and Medicaid requirements.
• Excellent customer service skills combined with professional phone etiquette and a friendly demeanor.
• Proficiency in Microsoft Office applications (Word, Excel) along with typing skills including 10-key typing speed.
• Ability to handle clerical tasks such as filing, faxing, scanning documents, and managing multi-line phone systems efficiently.
• Knowledge of HIPAA regulations related to health information management and confidentiality standards.
• Previous clinic or doctor office experience is a plus; familiarity with physical therapy terminology or hospital experience is advantageous.
• Strong organizational skills with attention to detail in documentation review and office management duties. Join us to make a meaningful difference in patient care while working in a fast-paced, supportive environment that values your skills and dedication

Pay: $ $30.88 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• Commuter assistance
• Free parking
• Green card sponsorship
• On-site gym
• On-the-job training
• Opportunities for advancement
• Paid training
• Uniform allowance
• Visa sponsorship

Work Location: In person

Salary : $31