Marketing Client Coordinator

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

Vertex Education’s marketing department delivers innovative, data-driven solutions to help school networks grow enrollment and build long-term brand equity. We are a collaborative, high-performance team of strategists, creatives, and operations professionals dedicated to changing lives through education.

The Marketing Client Coordinator plays a critical role in supporting client relationships and ensuring seamless execution of marketing services across a growing portfolio of schools and networks. This role serves as the primary day-to-day coordination and communication hub for assigned clients, enabling senior marketing leaders to focus on strategy, innovation, and growth.

This position is ideal for a highly organized, service-oriented professional who thrives in a fast-paced, multi-client environment and excels at managing details, timelines, and stakeholder communication. The Marketing Client Coordinator ensures clients feel informed, supported, and confident while maintaining strong internal alignment across marketing, digital, and creative partners.

ESSENTIAL FUNCTIONS:

Client Liaison & Communication:

• Serve as the primary day-to-day point of contact for assigned marketing clients, ensuring timely, professional, and proactive communication.
• Coordinate client meetings, including scheduling, agenda development, note-taking, and follow-up documentation.
• Prepare and distribute regular client updates, reports, and status summaries in partnership with marketing leadership.
• Manage inbound client requests, triage needs appropriately, and route work through established internal workflows.
• Maintain a high standard of responsiveness, clarity, and service excellence in all client interactions.

Project Coordination & Workflow Support:

• Support the execution of marketing initiatives by tracking timelines, deliverables, and dependencies across multiple clients.
• Coordinate with internal team members, freelancers, and external partners to ensure tasks are clearly defined and deadlines are met.
• Create and maintain project documentation, briefs, and task records within project management systems.
• Identify risks, bottlenecks, or scope concerns early and escalate appropriately to marketing leadership.

Reporting & Documentation:

• Compile performance data, campaign results, and activity summaries for client-facing reports.
• Ensure accurate documentation of client decisions, approvals, and revisions.
• Maintain organized records of client assets, communications, and project histories to support continuity and scalability.

Operational Support & Quality Control:

• Support quality assurance processes by confirming deliverables align with approved scopes, timelines, and client expectations.
• Assist in coordinating reviews and approvals for marketing materials prior to client delivery.
• Ensure brand standards, voice, and accessibility requirements are followed across client deliverables, escalating concerns when needed.

SUPERVISORY AND MANAGERIAL RESPONSIBILITY:

This position does not have formal supervisory responsibilities. The Marketing Client Coordinator works under the direction of senior marketing leadership and collaborates closely with internal team members and external partners to ensure smooth execution of marketing services.

KNOWLEDGE, SKILLS, & ABILITIES:

Education, Certifications, and Related Experience:

• Bachelor’s degree in Marketing, Communications, Business, or a related field is preferred. A combination of education and relevant professional experience will be considered in lieu of a degree.
• 1–3 years of experience in account coordination, client services, marketing operations, or project support.
• Experience working in a multi-client, service-based, or agency-style environment preferred.
• Experience using project management and collaboration tools (e.g., Asana, Zendesk, Google Workspace) preferred.

Skills and Competencies:

• Strong organizational and time-management skills with the ability to manage multiple clients, timelines, and priorities simultaneously.
• Excellent written and verbal communication skills with a professional, client-focused approach.
• High attention to detail and strong follow-through to ensure accuracy, consistency, and timely delivery.
• Ability to document decisions, track action items, and maintain organized records across multiple engagements.
• Comfort working in a fast-paced, evolving environment with changing priorities and deadlines.
• Strong interpersonal skills with the ability to build trust and maintain positive working relationships with internal teams, vendors, and clients.
• Sound judgment and discretion when handling sensitive or time-sensitive client communications.
• Familiarity with K–12 education, enrollment marketing, or mission-driven organizations is a plus.

BACKGROUND CHECKS:

• The incumbent in this position will be required to pass a criminal history background check.
• Must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card at all times.

PHYSICAL AND TRAVEL REQUIREMENTS / WORK ENVIRONMENT:

• Travel between campuses may be required from time to time.
• This position requires the need to lift objects (up to 25 pounds) on occasion.
• This position may require sitting for long periods at times, talking on the phone, standing, kneeling, stooping and long periods of concentration.
• Local and in-state travel required.

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.
• Be supported in your work by caring leaders and team members who want you to succeed.
• Be empowered to make a difference and climb higher and reach farther to change lives through education.
• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.
• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.
• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!