What are the responsibilities and job description for the SAP Program Manager position at Vertage?
Title: Technical Program & Project Management Specialist (SAP Program Manager)
Location: Dearborn, MI (Hybrid - 4 Days Onsite per Week)
Duration: 12-Month Contract (Extension Possible)
Employment Type: Contract
Overview
We are seeking an experienced Technical Program & Project Management Specialist to support a large-scale SAP S/4HANA ERP transformation program. This role will lead the planning, coordination, and execution of SAP initiatives while serving as a key liaison between product teams, business stakeholders, and technical resources.
The ideal candidate combines strong SAP project management experience, expert-level Jira administration, and a deep understanding of both Agile and traditional project delivery methodologies.
Key Responsibilities
SAP Program & Project Management
- Lead SAP implementation, upgrade, migration, rollout, and enhancement projects.
- Support strategic and tactical initiatives within a large-scale SAP S/4HANA ERP program.
- Develop and maintain project plans, timelines, budgets, resource plans, and risk registers.
- Manage scope, schedules, dependencies, and change control processes.
- Track and manage CRAID logs (Change Requests, Risks, Assumptions, Issues, and Decisions).
- Facilitate project governance, steering committee meetings, status reporting, and escalation management.
- Coordinate cross-functional teams to ensure project milestones and deliverables are achieved.
Agile Delivery & Jira Administration
- Own and administer Jira boards, workflows, dashboards, and reporting.
- Create and manage Epics, Features, User Stories, Tasks, and Backlogs.
- Support sprint planning, backlog refinement, retrospectives, and iteration reviews.
- Prepare teams for Program Increment (PI) Planning activities.
- Build and maintain project metrics and reporting dashboards.
- Leverage JQL queries, workflow automation, and reporting tools to drive transparency and decision-making.
Release & Change Management
- Coordinate ERP releases, testing cycles, cutover planning, and deployment activities.
- Support integration efforts between SAP modules and third-party systems.
- Track production releases, release-on-demand activities, and incident management metrics.
- Manage release readiness and coordinate efforts across multiple product teams.
- Identify and mitigate risks, issues, and delivery blockers.
Stakeholder Collaboration
- Partner with Product Managers, Business Leaders, Architects, Developers, and Vendors.
- Facilitate workshops, planning sessions, and cross-functional collaboration activities.
- Ensure stakeholder requirements are documented, tracked, and prioritized appropriately.
- Communicate project health, risks, timeline changes, and key milestones to leadership.
Required Qualifications
Experience
- 6 years of IT experience.
- 3 years of Program or Project Management experience.
- 3 years managing SAP projects in an implementation, upgrade, migration, or support capacity.
- Experience managing multiple concurrent projects and complex stakeholder groups.
- Bachelor's Degree required.
Technical Skills
- SAP ERP
- Project Management
- Program Management
- Release Management
- Jira Administration
- Agile Software Development
- Scrum Methodologies
- Risk & Issue Management
- Change Management
- SDLC Management
Jira Expertise
- Board Configuration
- Workflow Management
- Dashboard Creation
- JQL Queries
- Backlog Management
- Reporting & Metrics
- Agile Planning
- Confluence Integration
Preferred Qualifications
- PMP Certification
- PMI-ACP Certification
- Certified Scrum Master (CSM)
- SAFe Certification
- SAP Activate Certification
- SAP Functional Module Experience (FI/CO, MM, SD, PP, HCM)
- Power BI
- Power Automate
- Jira Align
- Jira Service Management
- Confluence
- ServiceNow
- Automotive or Manufacturing Industry Experience