What are the responsibilities and job description for the Trainer Production and Distribution position at Versiti, Inc.?
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Directly reporting to the Production and Distribution Training Manager, the Production and Distribution Trainer is responsible for collaborating with Blood Operations Instructional Designers to develop and implement technical training programs for Core Processing, Specialized Production, and Hospital Services staff.
Total Rewards Package
BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
- Conducts and oversees the basic training, re-training, continuing education and competency of employees assigned to each area of Blood Production and Distribution to ensure training timelines are met
- Coordinates training schedules of staff with leadership
- Accountable for all training documentation and record maintenance
- Provides technical assistance to staff and management
- Assesses performance by performing work observations and identifying performance gaps.
- Supports process improvements and manufacturing changes
- Flexible to adjust schedule as needed to maintain training progress
- Demonstrates the organization’s core values and displays the highest level of customer service possible with internal and external customers
- Collaborates on the development of technical training materials and coursework
- Maintains technical training materials and coursework
- Implements agreed upon training to employees to enhance learning and technical competencies
- Assists with review and implementation of standard operating procedures
- Maintains competency in functions for which training is conducted
- Serves on various committees/teams and attends meetings
- Travels to company locations as needed (Travel requirement <10%)
- Demonstrates Good Laboratory Practices (GPL) and Current Good Manufacturing Practices (cGMPs)
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
- High School Diploma required
- equivalent required
- Bachelor's Degree preferred
Experience
- 1-3 years blood production or related experience required
- 1-3 years training experience preferred
- Strong customer service experience preferred
- Working knowledge of adult learning principles preferred
Knowledge, Skills and Abilities
- Possess facilitation competencies to ensure an environment conducive to learning that provides trainees opportunities to interact and practice skills required
- Must be able to interact and communicate effectively with all levels within the organization, make decisions, be well organized, and be detail oriented required
- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required
- Ability to evaluate existing learning solutions for continuous improvement required
- Possess an understanding of Blood Operations and/or health care required
- Possess a strong understanding of adult learning principles required
- Deliver training in multiple modalities and forms required
- Ability to work independently with minimal supervision, multi-task, and work with confidential information required
Tools and Technology
- Able to use centrifuges, electronic scales, storage devices, heat sealers, irradiators, and labeling devices required
- Able to work in Blood Establishments Computer Systems required
- Personal computer, general office equipment (printer, copy machine), Microsoft Word and Excel, Learning Management Software. required
- Experience with Articulate 360 preferred. preferred