What are the responsibilities and job description for the Senior Production Specialist - Hospital Services LAX position at Versiti Blood Center of Wisconsin?
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
Total Rewards Package
Compensation
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
When You Will Work
Qualifications
Education
Position Summary
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
Total Rewards Package
Compensation
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
When You Will Work
- Standard Hours: Monday - Friday, 8:00AM - 5:00PM
- Participates in a rotational on-call schedule, including coverage before and after regular hours, weekends, and holidays, as needed
- Shift differentials: Evenings (after 6:00PM) - $1.50/hr; Weekends - $2.00/hr
- Checking in blood products and performing visual inspections
- Importing/Exporting blood products
- Packing and shipping blood products to our local hospitals
- Packing and shipping recovered plasma
- Communicating with hospitals regarding recalls, delays, order fulfillment, or substitutions
- Monitoring our room and storage devices for temperature and motion acceptability
- Dispatching orders and arranging for delivery by a transportation driver, Volunteer, hospital services cross-trained team member, courier, or state patrol
- Conducts validation procedures to qualify new production processes
- Assists in annual revisions of procedures
- Supports trainers by coordinating and maintaining staff training and competencies
- Maintains competencies in required tasks in Hospital Services
- Delegates, monitors and motivates team members
- Works in partnership with Leads and Supervisor to improve communication between management and employees
- LAX/MARSH - rotates between hospital delivery responsibilities and Pharmacy duties, including inventory, order picking/ packing, returns and sample pick-ups
- Serves as a subject matter expert and provies training and cross-training to team members
- Provides excellent customer service to hospital partners and internal customers
- Demonstrates leadership by providing guidance and support to team members and helping drive effective day-to-day operations
- Participates in rotational on-call coverage, with assigned rotations inlcuding weekends and holidays, as needed
- Other duties, as assigned
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
- Degree in Biology, Medical Laboratory Technology, or a related chemical, physical, or biological science is a plus
- Related laboratory, production, or relevant industry experience is a plus
- 1 year of related work experience is a plus; healthcare experience is a bonus
- Ability to read and interpret Standard Operating Procedures, maintenance instructions, and other department manuals required
- Above average attention to detail and problem-solving skills required
- Demonstrates sensitivity and seeks to understand customers’ perspective required
- Ability to adjust work activities based on volume, priorities, and interruptions required
- Flexibility to work independently and across the department required
- Accountable to key performance indicators and department goals required
- General office equipment (computer, printer, fax, copy machine) required
- Computer (desk top, lap top, tablet) required
- Microsoft Suite (Word, Excel, PowerPoint, Outlook) required
- Software systems (Blood Establishment Computer Systems, Title 21) required
- Lab specific equipment, including, but not limited to:
- Pipettes, Centrifuges, scales, tube sealers, welders
- Freezers, refrigerators
- Sysmex, ADAM, ABx, BacT/Alert, BDFACS Calibur required
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