What are the responsibilities and job description for the IT Product Owner position at Versant Health?
Who are we?
Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.
As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.
See how you can make a difference with the support of strong leadership and a team environment.
See Everything, Be Anything™.
What are we looking for?
The IT Product Owner will lead and manage technical integrations for Versant Health’s Online Retailer partners, ensuring seamless implementation and ongoing support for API-based solutions. This role bridges business needs and technical execution, providing coordination, guidance, and expertise throughout the lifecycle of retailer integrations and support post implementation. The ideal candidate will have strong technical knowledge, excellent communication skills, and experience in managing API-driven projects.
Where you will have an impact
Lead and attend weekly retailer meetings to address technical questions and integration progress.
Provide timely responses to retailer inquiries and troubleshoot API-related issues.
Manage ongoing support for existing retailer integrations.
Investigate and resolve API errors using tools like Postman and SQL queries.
Analyze JSON responses and validate benefit configurations across core systems.
Collaborate with internal teams to ensure readiness for testing and implementation.
Facilitate communication between business areas and IT to maintain timelines and testing start dates.
Deliver onboarding packages including API credentials, endpoints, guides, sample JSON, and test member data.
Ensure test coverage across multiple platforms and plan types.
Maintain all Online Retailer related documentation.
What’s necessary to do the job?
Preferred bachelor’s degree in related field or equivalent combination of experience and education
Preferred Technical Degree
Minimum two (2) years of experience with technology product development / product ownership preferred
Minimum five (5) years of experience in healthcare IT settings preferred
Knowledge and experience in the insurance, health, or vision care industry preferred
Experience as a Product Owner in an agile software development environment preferred
Scrum Master, SaFe Agilist certifications is a plus
Prior experience with systems/process integration in healthcare industry
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.
Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.
As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.
See how you can make a difference with the support of strong leadership and a team environment.
See Everything, Be Anything™.
What are we looking for?
The IT Product Owner will lead and manage technical integrations for Versant Health’s Online Retailer partners, ensuring seamless implementation and ongoing support for API-based solutions. This role bridges business needs and technical execution, providing coordination, guidance, and expertise throughout the lifecycle of retailer integrations and support post implementation. The ideal candidate will have strong technical knowledge, excellent communication skills, and experience in managing API-driven projects.
Where you will have an impact
Lead and attend weekly retailer meetings to address technical questions and integration progress.
Provide timely responses to retailer inquiries and troubleshoot API-related issues.
Manage ongoing support for existing retailer integrations.
Investigate and resolve API errors using tools like Postman and SQL queries.
Analyze JSON responses and validate benefit configurations across core systems.
Collaborate with internal teams to ensure readiness for testing and implementation.
Facilitate communication between business areas and IT to maintain timelines and testing start dates.
Deliver onboarding packages including API credentials, endpoints, guides, sample JSON, and test member data.
Ensure test coverage across multiple platforms and plan types.
Maintain all Online Retailer related documentation.
What’s necessary to do the job?
Preferred bachelor’s degree in related field or equivalent combination of experience and education
Preferred Technical Degree
Minimum two (2) years of experience with technology product development / product ownership preferred
Minimum five (5) years of experience in healthcare IT settings preferred
Knowledge and experience in the insurance, health, or vision care industry preferred
Experience as a Product Owner in an agile software development environment preferred
Scrum Master, SaFe Agilist certifications is a plus
Prior experience with systems/process integration in healthcare industry
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.
Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
