What are the responsibilities and job description for the Client Support Specialist position at Verra Mobility?
Essential Responsibilities
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Scan documents
- Work in various Microsoft Office programs to include Excel, Outlook, Teams, and SharePoint
- Verify Daily Title Reports
- Ship license plates daily and confirm plate inventory
- Answering general questions by telephone, email or in person
- Maintain records, filing systems and computer files
- Photocopy documents
- Open, sort and enter data for daily orders
- Shipping and Receiving
- Title and Registration or MVD experience a plus!
- Be able to lift 20lbs
- Detail oriented and organized
- General accounting experience or working with numbers
- Computer experience – MS EXCEL, MS WORD, Outlook
- Excellent communication and interaction skills and telephone skills
- Dependable and punctual
- Be supportive in a team environment
- Strong data entry experience
- Strong communication skills
- Clean Driving Record with ability to pass multiple state DMV background checks
- High School Diploma/GED Exceptional aptitude and flexibility towards serving and assisting others
- Skills in reading records and resolving complex issues with customer records or policy interpretation
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.