Office Assistant

Vero Health Center is currently hiring for a full-time Office Assistant to assist with clerical, administrative and customer service in West Des Moines, IA. The right candidate will provide essential administrative and clerical support that helps keep our workdays efficient. You will gain valuable experience in multiple roles as you fill in for people who call off sick and ensure we can continue serving patients. Under the direction of our leaders, you assist with tasks like data entry, insurance verification, virtual assistant support, and niche treatments for patients.

You also help with employee training and onboarding, welcoming new hires and helping them settle into their roles. Supporting continual improvement, you help update our clerical processes and training materials. You will assist with administrative tasks for our leadership team, making a tangible difference every single day.

This full-time position earns $20 -$22 an hour. We are an established company and believe that hard work can also be fun.

In addition to great pay and our exceptional culture, we offer employees the following benefits and perks:

• 23 days of paid time off (PTO) which is made up of 15 flex days and 8 paid holidays
• A 401k plan (after one year of employment)
• Birthday gifts and bonuses on work anniversaries
• 100% coverage for health, vision, and dental insurance for the employee
• Complementary care for you and immediate family in your house
• Fun team outings and lunches

As an Office Assistant, you are responsible for creating an engaging experience for our existing and new practice members. You go above and beyond with customer service and have a desire and passion to help our team members, serving as needed, when and where necessary. With your energetic and positive attitude, you perform clerical tasks, assist with treatments, schedule appointments, set up accounts and build patient schedules. You also help educate patients on their progress and educate them on Vero's services. You keep the patients happy AND keep them coming back!

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

OUR IDEAL PATIENT COMMUNICATION SPECIALIST

• Respectful - be kind, positive, and helpful
• Communicator - can effectively communicate and connect with others
• Self-motivated - sees what needs to be done and does it
• Career-driven - motivated by goals
• Team player - get along well with others and have a true understanding of teamwork
• Pride in your work - real desire to do quality work and ensure customer satisfaction
• Flexible - willingness and ability to assist in a variety of ways in the office

Does this sound like you? If so, please continue reading!

ABOUT VERO HEALTH CENTER

Our office hours are Monday and Thursday 9:00am - 6:00pm, Tuesday hours will rotate between the early shift (7:00am - 9:00am) and the later shift (4:00pm - 6:00pm), Wednesday 7:00am - 4:00pm, and Friday 7:00am - 1:00pm. We are closed Saturday and Sunday. Although these are our office hours, staff are required to arrive to work 1/2 hour before our doors open and will be required to work beyond our closing time to serve patients as needed.

We have been rated the top West Des Moines health center for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to holistic health. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.

We are a faith-based, mission-driven company who is on a mission to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team:

• Communication
• Excellence
• Commitment to serve
• Teamwork and accountability
• Willingness to take initiative
• Desire to constantly grow
• Enthusiasm
• Passionate Belief

Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive!

REQUIREMENTS FOR AN Office Assistant

• 2 years of customer service experience
• 1 year of working in a medical office setting is preferred
• Skills such as passionate belief, people person, confident/bold, dependable/reliable, education

If you are excited about this full-time customer service opportunity and meet these requirements, don't delay. Apply today!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What are your top priorities in life?
• What are your short term and long term goals?
• What are your top three professional strengths and top three areas for improvement?
• Describe your ideal position and why that would be ideal for you?
• Why should we pick you over any other candidate?
• What is your current pay?
• What kind of pay are you looking for?
• Do you have any restrictions on the hours you can work? If so, please explain?
• Please go to our website and review our core values. Which are the top 3 that stand out to you and why?
• On a scale of 1-10 what would you rate your computer skills?
• As the next step in our hiring process, we ask that you please complete our Predictive Index survey.

The survey link is included below. If it does not open directly, you may need to copy and paste it into your browser.
Predictive Index survey:

https://assessment.predictiveindex.com/bo/DR2T/OfficeAssistantAug2026180611

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

Salary : $20 - $22