COMMERCIAL KITCHEN SERVICE TECH (4 DAY WORK WEEK AVAILABLE)

Why Join Us: Our Service Team provides a supportive, team-oriented environment with multiple Senior Technicians available for in-house technical support and mentorship. Within the department, we employ HVAC Service Technicians, Service Plumbers, Service Installers, and a full Commercial Kitchen Service Group, offering additional expertise and cross-training opportunities.

We care deeply about positive outcomes for our customers and conduct ourselves with honesty, attention to detail, and a commitment to continuous improvement.

All field positions in the Service Department can enjoy a four-day work week schedule for improved work-life balance.

Essential Job Duties:

• Respond to service calls (emergency and scheduled) for commercial kitchen equipment: ovens, fryers, steamers, dishwashers, mixers, walk-in coolers/freezers, ice machines, warming cabinets, etc.
• Troubleshoot mechanical, electrical, gas, steam, refrigeration, and control systems associated with food-service equipment to identify faults and perform appropriate repairs or replacements.
• Perform preventative maintenance (PM) inspections and services on commercial kitchen equipment to ensure reliability, compliance, and extended service life.
• Install new equipment, disconnect and remove old units, reconnect and bring newly installed equipment to startup condition, test and calibrate as needed.
• Maintain accurate and timely documentation of service activities including work orders, parts used / inventory, service reports, and equipment history logs.
• Maintain assigned service vehicle, tools, parts inventory, and ensure the vehicle is kept in a neat, safe, professional condition.
• Provide excellent customer service: communicate clearly with kitchen/restaurant staff, explain repair findings, recommend solutions, and maintain positive client relationships.
• Ensure compliance with safety, regulatory, and company standards and promptly report any unsafe conditions.
• May collaborate with other trades (electrical, plumbing, HVAC) during renovations or major equipment replacement projects.
• Other duties as assigned by the Service Manager.
• Maintain company vehicle and tools in good condition, ensuring proper usage and a clean driving record.

Qualifications & Skills:

• High School Diploma or GED required; technical/vocational training in refrigeration, HVAC, electronics, or food-service equipment repair preferred.
• Minimum of 1-3 years (or more) of hands-on field service technician experience with commercial food service equipment (or related mechanical/electrical systems).
• Strong mechanical aptitude and demonstrated ability to diagnose and repair equipment across mechanical, electrical, gas, steam and refrigeration domains.
• Ability to read and interpret technical manuals, wiring diagrams, schematics, and service bulletins.
• Customer-service oriented mindset, good communication skills, ability to explain technical issues in understandable terms.
• Valid driver’s license and clean driving record; ability to travel within assigned region.
• Commitment to safety and compliance, including proper use of PPE and adherence to vehicle and job-site safety standards.
• Collaboration with service coordinators, customers, and vendors is essential to meet service expectations.

Compensation & Benefits:

• Competitive hourly wage or salary based on experience, plus overtime opportunities.
• Company vehicle, fuel card, branded shirts, clothing allowance, and most tools provided.
• Comprehensive benefits including medical, employer paid life insurance, 401(k) plan; paid time off; training and professional development.
• On-call incentive and sign-on bonus for eligible hires.
• Advancement opportunities into field supervision, coordination, service management, or project leadership roles.

Physical Demands & Work Environment:

• Work is primarily based in commercial kitchen environments in hotels, resorts, restaurants, hospitals and other institutional setting commercial kitchens.
• Conditions may include varying temperatures (hot/cold), tight or confined spaces, working at heights, exposure to steam, grease and high noise levels.
• Occasionally lifting up to 100 pounds
• Regularly lifting between 25 and 50 pounds
• Regularly bending, climbing, crouching, and working overhead.
• Driving – sitting for periods of time.

What is listed above is representative of the position’s responsibilities, which may change during employment at the company’s discretion. Vermont Mechanical prohibits discrimination in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors. Vermont Mechanical encourages women, minorities, low-income applicants, and people with disabilities to apply.