Program Assistant (Efficiency Vermont)

Overview

VEIC is a sustainable energy company on a mission to generate the energy solutions the world needs. For over 30 years VEIC has been working with governments, utilities, foundations, and businesses across North America to develop and deploy clean energy services that provide immediate and lasting change. With expertise in energy efficiency, building decarbonization, transportation electrification, and new approaches for a clean and flexible grid, VEIC brings innovative solutions to the market. VEIC is nationally recognized for developing pilots and programs that optimize energy use, reduce energy burdens for low-income customers, and advance new technologies. In addition to our full-service consulting business (Energy Services), VEIC administers three large-scale sustainable energy programs: Efficiency Vermont, Efficiency Smart, and the DC Sustainable Energy Utility (DCSEU). 

Efficiency Vermont is seeking an additional program assistant to help support operations with incoming ARPA funding. This role enjoys engaging work within a non-profit, forward-thinking energy consulting business.

We are committed to building an inclusive work community that represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice.

Qualified candidates in Vermont are preferred. Candidates across all markers of identity (age, race, gender, ability, veteran status, communication style, etc.) are highly encouraged to apply.

#LI-Hybrid

Responsibilities

The Program Assistant provides general administrative, logistical, and customer service support to program delivery staff.  This role will also participate in the development and delivery of effective energy efficiency solutions in Efficiency Vermont markets while contributing to a mission-driven, creative, enjoyable, and stimulating work environment.

• Works directly with Energy Consultants and Program Managers to gather information and perform administrative tasks, including update and enter data, and track projects from set-up through closeout utilizing a specialized database.
• Provides and models exemplary customer service to both external and internal customers.
• Performs and maintains quality assurance of project data.
• Serves as point person for assistance with the specialized database, as needed.
• Establishes and maintains common area filing systems, both paper and electronic.
• Maintains calendars and/or schedules for events, meetings, projects, and staff, as needed.
• Provides general assistance, including; answering phones, filing, copying and coordinating special mailings.
• Supports special projects, such as, aiding in the preparation of presentation materials.

Qualifications

• Strong personal commitment to the mission, vision, goals, and values of VEIC.
• High school degree or a combination of education and experience from which comparable knowledge and skills are acquired.
• One year experience of administrative tasks in an office environment preferred.
• Proficiency with word processing, spreadsheet, and database software including Windows and Microsoft Office applications experience.
• Demonstrated experience in providing excellent customer service.
• Demonstrated ability to be organized, detail-oriented, accurate, and able to handle multiple tasks and competing priorities in a dynamic and fast paced environment.
• Strong interpersonal skills and excellent written and oral communication skills.
• Ability to work independently with minimal supervision, and as part of a team.