What are the responsibilities and job description for the IT Support Intern position at Vermeer Midwest-Aurora?
IT Intern - Aurora, IL
Part-Time Internship On-Site
About Vermeer Midwest At Vermeer Midwest, we’re not your average equipment dealership. We’re a family-owned company built on strong values, hard work, and a team-first culture. Every day, our people roll up their sleeves and make a real impact for each other, our customers, and our communities. If you're ready to be Equipped to Do More, we’d love to meet you.
Schedule: Flexible Part-Time Schedule Work schedule may vary based on business needs and internship requirements.
What You’ll Do As an IT Intern, you’ll gain hands-on experience supporting business technology and helping employees across the organization. This role offers exposure to a wide range of IT systems, tools, and projects, including:
- Providing technical support for hardware, software, and system-related issues
- Assisting with computer setup, deployment, imaging, and inventory management
- Supporting Microsoft 365 technologies including Outlook, Teams, OneDrive, and SharePoint
- Helping manage user accounts, permissions, and device configurations
- Participating in cybersecurity initiatives, device security, and user awareness activities
- Assisting with business applications such as VitalEdge IntelliDealer, Salesforce, and other operational systems
- Creating technical documentation, training materials, and knowledge base articles
- Troubleshooting desktops, laptops, printers, mobile devices, and related hardware
- Supporting IT projects involving automation, reporting, process improvement, and emerging technologies
- Assisting with technology deployments and upgrades across company locations
What You Bring
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Business Information Systems, or a related field
- Strong interest in technology and problem solving
- Familiarity with Microsoft Windows and Microsoft Office applications
- Excellent communication and customer service skills
- Ability to learn quickly and work both independently and collaboratively
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and appropriately handle sensitive information
- Basic understanding of networking concepts preferred
- Experience with Microsoft 365, SharePoint, Teams, or the Power Platform is a plus
- Previous customer service, technology, or internship experience is preferred
What You’ll Learn
- Enterprise IT operations
- Microsoft 365 administration
- Cybersecurity best practices
- Cloud technologies
- Device management and endpoint security
- Business systems and integrations
Why You’ll Love Working Here
- Real-World Experience: Gain hands-on exposure to enterprise IT environments and technologies
- Meaningful Projects: Work on initiatives that directly support business objectives
- Technology Exposure: Learn and work with Microsoft 365, cybersecurity tools, cloud technologies, and business systems
- Mentorship: Receive guidance and coaching from experienced IT professionals and leaders
- Career Development: Build technical and professional skills that prepare you for a full
Vermeer Midwest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.