What are the responsibilities and job description for the Quality Assurance Quality Control Manager position at Verla International?
Company Description Verla International is a full-service contract manufacturer specializing in beauty, personal care, fragrance, cosmetic, and wellness products. From concept through commercial production, the company provides product development, formulation, compounding, filling, assembly, packaging, and supply chain support for brands of all sizes. Based in New Windsor, New York, Verla offers extensive capabilities in skincare, haircare, color cosmetics, nail care, and fragrance manufacturing. With over 47 years of experience, the company focuses on quality, service, and reliable execution to help clients launch and scale products efficiently. Verla serves as a trusted manufacturing partner, providing quality and regulatory support throughout the product lifecycle.
Role Description The Quality Assurance Quality Control Manager is a full-time, on-site role based at Verla International’s facility in New Windsor, NY. This role oversees QA/QC programs to ensure products meet internal standards, customer specifications, and regulatory requirements. Day-to-day responsibilities include managing laboratory and in-process testing, reviewing and approving batch records and COAs, and investigating non-conformances, deviations, and customer complaints. The manager will develop, implement, and maintain quality systems, SOPs, and GMP-compliant processes, while coordinating audits, inspections, and continuous improvement initiatives. This position collaborates closely with manufacturing, R&D, regulatory, and operations teams to drive root cause analysis, corrective and preventive actions (CAPA), and ongoing training in quality and compliance.
Qualifications
- Strong background in Quality Assurance and Quality Control within cosmetics, personal care, pharmaceutical, or related manufacturing industries.
- Hands-on experience with GMP, quality systems, SOP development, batch record review, and documentation control.
- Proficiency in managing laboratory testing, in-process and finished product inspections, and release processes.
- Demonstrated ability to lead investigations, perform root cause analysis, and implement effective CAPA and continuous improvement initiatives.
- Experience preparing for and leading internal, customer, and regulatory audits, with solid understanding of applicable standards and regulations.
- Proficient in data analysis, quality metrics, and use of quality tools (e.g., SPC, risk assessments, change control).
- Effective leadership skills with experience supervising and developing QA/QC teams in a manufacturing environment.
- Excellent written and verbal communication skills, with the ability to collaborate cross-functionally and provide clear guidance on quality expectations.
- Strong organizational and time-management skills, with attention to detail and the ability to manage multiple priorities on-site.
- Bachelor’s degree in Chemistry, Chemical Engineering, Quality, or a related scientific or technical field; advanced degree or quality certifications (e.g.,