NSOC Analyst

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The Network and Security Operations Center (NSOC) is a team of skilled engineers developing unique and innovative solutions to deliver sustainable network and security services to Verizon’s customers. The NSOC delivers 24x7 monitored network and security services, performs real-time monitoring, fault isolation, and incident resolution for multiple complex, and global networks. Members of the NSOC learn and adapt to the latest network and security technologies, and are encouraged to strengthen the team through sharing and collaboration.

Our team partners with vendors, project managers, and engineering teams to develop, maintain, and deliver robust and scalable services to our customers. NSOC engineers are empowered to work on ad hoc projects, driving the continuous process improvement cycle, developing new efficiencies, and automation improvements for the team. During their first year, candidates will complete an extensive self-paced training program to build the foundational knowledge required for success within the NSOC. Candidates typically acquire their CCNA, JNCIA, CISSP, CEH, or other network/security related certifications within the first year of hire. Candidates are expected to develop a working knowledge of network and security-related technologies in support of a multi-vendor, multi-platform environment. Apply knowledge and experience to form an understanding of complex network architectures and security dependencies.

In addition to normal implementations, system upgrades, and change management activities, successful engineers assist with the identification, development, and implementation of efficiency or automation projects.

• Learning to administer and maintain Network Management Systems (NMS) including system management, code upgrades, and rules development. Additional NMS responsibilities may include the design and implementation of unique monitoring and reporting solutions, leveraging SNMP and scripting languages to various degrees.

• Conducting security vulnerability assessments including, but not limited to, vulnerability scanning, compliance auditing, impact analysis, and risk assessments.

• Ensuring security log flow from various security devices and appliances to the SIEM system.

• Configuring advanced system views and reports within the SIEM to prioritize and monitor security events with the intention of analyzing and mitigating incidents before they evolve.

• Engaging in the Incident Response Lifecycle to mitigate, circumvent, and prevent attacker objectives; including the validation and authorship of use cases and functions leveraging event data, SIEM log analysis, and network data analysis tools.

• Participating in threat hunting activities across Windows, Linux, and network systems.

• Configuring and maintaining PBX telephony equipment such as Avaya, Digium, or Cisco.

• Gaining experience in the isolation of problems within a meshed layer 1 transport system that uses DWDM or other multiplexing technologies; to include legacy TDM like DS1s and OC3 - OC192 circuits as well as newer systems utilizing 1G-100G Ethernet.

• Developing an understanding of SQL (MSSQL/MySQL) with the ability to execute basic SQL commands, maintain system health, manipulate relational databases, and generate reports.

• Gaining scripting and automation experience (Python, PHP, HTML, CSS) to support internal automation and web tool development as appropriate to the advancement of the NSOC.

Where you'll be working...
In this worksite-based role, you'll work onsite at a defined location, Richardson, TX.

What we’re looking for...

You'll need to have:

• Bachelor’s degree or one or more years of work experience.

• Experience in network troubleshooting and incident response.

• Willingness to travel up to approximately 25% of the time.

• Ability to pass an extensive background investigation as a condition of employment.

Even better if you have one or more of the following:

• Knowledge of Entry level (Tier I) to professional level (Tier II) in one or more of the following areas: Network technologies such as Layer 3 routing, switching, and TCP/IP, Firewalls (e.g. Cisco, Juniper, Palo Alto), Network traffic flow devices (e.g. Gigamon, Netoptics), Security Information and Event Management (SIEM) systems, Vulnerability and compliance scanners.

• Network or security related certifications such as CCNA, JNCIA, Network , Security , or CEH.

• Experience in Network Management Systems (NMS).

• Knowledge of troubleshooting Layer 1 and Layer 2 transport networks that use legacy TDM or Carrier Ethernet transport mechanisms.

• Knowledge of systems administration related to Linux, Windows, and virtualization (Hyper-V/ESXi).

• Ability to formulate and execute basic SQL (MSSQL/MySQL) queries and commands.

• Knowledge of basic scripting languages like Python, Bash, or PHP.

• Experience in automation systems and processes.

• Experience in incident response, the MITRE ATT&CK framework, and/or threat hunting.

• Strong communication skills.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

#STSERP22

Scheduled Weekly Hours

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.