Trinity Memory Care Reception

**Job Title: Receptionist - Trinity Memory Care**

**Job Description:**

Trinity Memory Care is seeking a professional, compassionate, and organized Receptionist to join our team. As the first point of contact for residents, families, and visitors, you will play a crucial role in providing a warm and welcoming atmosphere. Ideal candidates will have excellent communication skills and a genuine interest in contributing to the comfort and well-being of our residents and their families.

**Key Responsibilities:**

• **Front Desk Management:** Greet and assist residents, visitors, and staff with a professional and friendly demeanor. Manage incoming calls, messages, and mail distribution accurately and efficiently.

• **Coordination and Communication:** Coordinate with staff regarding scheduling, appointments, and maintenance requests. Maintain clear and effective communication with residents and their families for any inquiries or assistance needed.

• **Administrative Support:** Perform clerical tasks, including data entry, filing, and managing office supplies. Assist the administrative team with various tasks and projects as assigned.

• **Resident and Visitor Assistance:** Provide direction and support to residents and visitors, ensuring a seamless experience within the facility. Monitor and adhere to safety and security protocols.

• **Information Management:** Maintain and safeguard resident records and information, ensuring confidentiality and compliance with relevant regulations and policies.

**Qualifications:**

• High school diploma or equivalent required; additional education in administration or related field preferred.
• Previous experience in a reception or customer service role, ideally within a healthcare or senior living environment.
• Strong organizational skills with the ability to multitask in a dynamic environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., fax machines, printers).

**Personal Attributes:**

• Warm, approachable, and empathetic with a focus on customer service excellence.
• Reliable and punctual with a professional appearance and behavior.
• Strong problem-solving skills and the ability to remain calm under pressure.

Join our dedicated team and make a positive impact on the lives of our residents and their families. Trinity Memory Care is committed to creating a supportive and inclusive work environment for all employees. If you are driven by compassion and a desire to foster a welcoming community, we encourage you to apply.

**How to Apply:**

Interested candidates should submit their resume and cover letter through our online application portal. We thank all applicants for their interest, but only those selected for an interview will be contacted.