Consumer Lending Processor

Brief Description

Verity is hiring a Consumer Lending Processor at our Seattle, WA Headquarters location. This is a hybrid position based in Seattle, WA. At Verity, we empower our members’ financial lives and create vibrant communities. Since 1933, Verity has been a local member-owned credit union. We are also the only financial institution in the Pacific Northwest that is a part of the Global Alliance for Banking on Values (GABV).

How You Can Make a Difference

The Consumer Lending Processor is responsible for managing indirect loan files from approval through post-funding review. This includes verifying application information and supporting documentation for authenticity, accuracy, and compliance with regulatory and internal requirements. The role serves as the primary point of contact for auto dealerships, cultivating strong dealer relationships and coordinating communication, which may include occasional on-site visits.



We know it is more than just a job

Verity Has Continued To Maintain An Open And Positive Work Culture. We Make Sure People Come First! Some Ways We Help Employees Live Their Best Lives

• Base Pay: This position has an hourly range of $23.67 (minimum) to $35.51 (maximum), with a midpoint of $29.59. Starting pay is offered based upon an applicant’s experience and education relevant to the position.
• Paid Time Off: All Verity employees receive 11 paid holidays per year and 3 floating holidays, as well as paid time off (PTO is combined vacation and sick leave.) PTO starts accruing immediately at a rate of 20 days per year.
• Benefits: Both full and part time employees (and their family) are eligible for medical, dental, vision, and basic life insurance, with a no cost option available for employee only coverage! Employees have the option to enroll in our 401k plan and receive an employer match up to 6%.
• Other Benefits: This position is eligible for annual cash bonuses up to 1% and a 1% profit-sharing bonus to 401k accounts based on company performance.
• Great Perks: Other Verity benefits include a wellness subsidy, a transportation reimbursement benefit and education reimbursement.
  
  

Essential Job Functions

Loan Processing & Documentation Review

• Review and process indirect and direct loans in accordance with applicable regulations and credit union policies
• Audit loan applications for completeness and accuracy
• Evaluate credit, verify debts, and load documents into the loan origination system
• Review online loan applications and verify applicant identity, employment, and income in accordance with lending guidelines
• Look up NADA values on used vehicles as needed
• Follow up on required loan documentation
• Assist with post-closing documentation
• Perform loan corrections
• Ensure applications adhere to relevant lending laws and internal policies
  
  

Loan Funding

• Disburse approved loans through appropriate loan systems
  
  

Quality Control & Compliance Standards

• Meet QC requirements
• Meet Service Level Agreements when assisting lending teammates and dealerships
  
  

Relationship Management & Member/Dealer Support

• Serve as a point of contact for dealers and respond to inquiries regarding loan status and requirements
• Act as a point of contact for members via email or online portal to answer questions, request additional information, and guide them through the process
  
  

Recordkeeping

• Collect, organize, and securely store supporting documentation
  
  

Process & System Improvement

• Provide feedback on online application platform to improve user experience and processing efficiency
  
  

Other Responsibilities

• Perform other job-related duties as assigned
  
  

Knowledge, Skills And Abilities

• Loan Processing Accuracy: Maintains accuracy when reviewing, inputting, and validating loan data and documentation while ensuring completeness before funding.
• Regulatory Compliance Awareness: Applies lending regulations, industry standards, credit union policies, and quality control expectations consistently during loan review.
• Analytical Evaluation Skills: Interprets financial data, credit reports, income documents, and collateral values to support sound lending decisions.
• Professional Communication: Provides clear verbal, written, and interpersonal communication with members, dealers, and internal partners while maintaining a professional tone.
• Time Management and Prioritization: Organizes tasks, manages multiple loan files simultaneously, and meets deadlines and service level expectations in a fast-paced environment.
• Technology Proficiency: Uses loan origination systems and core systems effectively while maintaining accurate data entry and adapting to workflow updates.
• Independent Judgment and Problem Solving: Evaluates information, identifies issues or missing documentation, and makes decisions using sound judgment with minimal supervision.
• Team Collaboration and Member Service Orientation: Supports teamwork needs, fosters positive relationships, and delivers service that reflects the credit union mission and member focused values.
  
  

Education And Experience

• Minimum of a High School diploma or equivalent
• Preferred 1 year of experience in a financial institution as a Loan Processor
• Preferred 1 year of experience in a position involving extensive public contact
• Secondary course work in business, communications, lending or equivalent experience
• Position requires the ability to acquire, and maintain, a valid notary certification
  
  

PHYSICAL CONSIDERATIONS

Verity is committed to reasonably accommodating the physical aspects of the position. The following are normally encountered in this job:

• Effectively communicate with diverse staff, members, and vendors
• Ability to travel within a assigned market
• Ability to lift and carry 50 pounds
  
  

Working Conditions

• Sitting or standing for long periods of time
• Working on computers for a long period of time in an office environment
• Position requires the ability to acquire, and maintain, a valid notary certification
• Ability to travel to different locations within the market including different dealerships within the Seattle metropolitan area.
  
  

Washington is an At-Will Employment State

Your employment is at will, meaning you are free to resign at any time, for any reason, with or without notice. Verity Credit Union is also free to conclude the employment relationship with you at any time, for any reason, with or without notice.

No statement or promise by a credit union representative or board member may be interpreted as a change in the at will policy, nor would it constitute an employment or other contractual agreement.