What are the responsibilities and job description for the Automotive Claims Adjuster position at Veritas Global Protection Services, Inc?
Automotive Claims Adjuster
Only those with mechanical experience should apply! Looking for experienced adjusters with RV Claims Experience
Job Description
Are you an experienced automotive technician, service advisor, or service manager and tired of “breaking your back working on vehicles in the heat” all day? Do you have experience working on RVs?
Veritas Global Protection Services, Inc is a Vehicle Service Contract (commonly referred to as an “Extended Warranty”) claims adjudication company located off Central and Osborn in Phoenix, Arizona and we are rapidly growing! We are looking for skilled and experienced automotive technicians and mechanics to join our team as claims adjusters. Automotive experience is required, but claims experience is not!
We are a company with room for advancement for the right individual with the right attitude. The position will require someone with strong automotive experience with an automotive service and/or automotive instructor background.
Job Responsibilities:
- Handling incoming claims calls from repair facilities requesting claim authorizations.
- Adjudicating claims based off terms and conditions of a mechanical service contract
- Giving an approval or denial decision and entering those claims into our claims system.
Position Duties:
- Taking inbound calls and entering all claims data into the computer
- Utilizing automotive skills and knowledge to negotiate part pricing, labor rate hours, and rendering an approval or denial of a claim (making a decision)
- Follow up with repair facilities, service centers, and dealers to ensure the timely processing of the claim
- Researching specific automotive issues, TSBs, and recalls to assist in the outcome of the claim decision
- Taking on additional job-related tasks as requested by team leaders.
Required Skills & Experience:
- High School Diploma
- ASE Certification is preferred, but not required
- RV experience is preferred, but not required
- Automotive Technical degree OR equivalent combination of technical knowledge and work experience.
- Must be able to type at least 20 WPM and have PC Skills including Microsoft Word and Excel.
- Good customer service skills
- Excellent written and verbal communication skills are required
- Hands on Experience in dealership or repair facility as a technician is required
- Automotive instructor and/or automotive technician is a plus
- Ability to multi-task between different screens and programs
- Comfortable working in an office environment handling incoming calls
We offer competitive compensation and a comprehensive benefits package. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Compensation starting at $25 per hour depending on experience. We have flexible hours and shifts available and are open Monday through Friday.
We are looking to immediately fill the position.
Job Type: Full-time
Pay: Starting at $25
Application Questions
You have requested that Indeed ask candidates the following questions:
- How many years of automotive experience do you have?
Benefit Conditions:
- Waiting period may apply
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a minimum of two (2) years of experience working as an automotive technician or as a service writer in an auto repair environment?
Work Location: In person
Salary : $25