What are the responsibilities and job description for the Receptionist position at Veritas Eyecare Holdings?
Kenmore & Amherst Eye Care is looking for a friendly, dependable Receptionist to join our team. This position plays an important role in creating a positive experience for our patients from the moment they walk through the door.
The ideal candidate is organized, comfortable working with patients and technology, and has a strong customer service mindset. Previous eye care experience is not required—we provide all the training needed to be successful in this role.
Key Responsibilities
- Greet and assist patients in a friendly and professional manner
- Check patients in and out for appointments
- Answer incoming phone calls and make appointment reminder calls
- Prepare and organize charts for upcoming appointments
- Verify vision insurance benefits for upcoming visits (training provided)
- Maintain accurate and up-to-date patient records
- Collect patient co-pays and payments for materials
- Assist with other front desk and patient service needs as required
Qualifications
- High school diploma or equivalent (Required)
- Customer service experience (Preferred)
- Comfortable using Windows-based computer programs
- Strong communication and organizational skills
- Ability to provide courteous and professional patient service
- Dependable and able to work effectively as part of a team
- Willingness and ability to occasionally travel between our Kenmore and Amherst locations
Benefits & Perks
- Full-time employment
- Competitive hourly pay ($16–$17/hr)
- Comprehensive on-the-job training provided
- Supportive, patient-focused healthcare work environment
If you enjoy helping people and are looking for an opportunity to build your skills in a healthcare setting, apply today!
Pay: $16.00 - $17.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $17