What are the responsibilities and job description for the Class Actions, Case Specialist position at Verita?
WHO WE ARE
Now in our fifth decade of professional service, Verita offers a comprehensive range of legal, fiduciary, and administrative services to professionals around the world. Bringing together experts in Corporate Restructuring, Mass Tort, Settlement Administration, and Trustee and Fiduciary Services, we strive to earn our partners’ trust with exceptional service, unparalleled industry insights, and innovative technology that delivers results. Whatever the scope or complexity of the project, the Verita team is always ready to streamline our clients’ path forward. We offer both a strategic perspective and proven solutions that they can depend on for every step of their engagement.
DIVERSITY IS A STRENGTH
Across our team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse customer base. We want every person who joins our team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
PRIMARY ACCOUNTABILITIES
Work in the interesting and complex world of corporate restructuring and learn from one of the top administrative-support providers in the country. We are currently looking for a bright and ambitious individual to fill the position of Class Actions Case Specialist. Under the supervision of the Director of Operations, the Case Specialist is responsible for the day-to-day oversight of class action settlements in which Verita has been retained to administer. Provides assistance to the Director and Vice Presidents when requested and provides daily support to the case team. Responsibilities include project management and direct oversight of court-imposed duties and services on class action settlements from inception through completion. The Case Specialist provides direct supervision and guidance for members of their assigned administrative teams as well as coordinates with Operations and other departments to effectively manage all project requirements.
WHAT WE NEED FROM YOU
› Oversee the administrative aspects of class action cases, including filing documents, maintaining case files, and ensuring compliance with court deadlines.
› Communicate with clients, providing timely updates on case status and answering questions.
› Responsible for ensuring governing documents (e.g. Court Orders, Settlement Agreements, and contracts) are complied with during the life cycle of the project.
› Manage all claimant inquiries (e.g. email, phone and correspondence) to ensure communication, fulfillment (e.g. website content, FAQs, Customer Service Rep scripts) and escalation when necessary.
› Resource planning and scheduling.
› Organize and manage large volumes of data.
› Responsible for signing off on court documents, settlements and similar legal materials.
› Responsible for supervising one or more Case Coordinators and temporary staff when necessary, including interviewing, hiring and training employees.
WHAT WE OFFER
Competitive base salary compensation
Discretionary bonus plan
Medical, dental, and vision coverage (self and family)
Critical illness, accident, and hospital indemnity coverage
Employer matched 401(k) retirement plan
Company paid holidays
Generous PTO program
Opportunities for advancement and career development