What are the responsibilities and job description for the Salesforce Application Administrator position at VERITA TELECOMMUNICATIONS?
Job Summary
We are seeking a detail-oriented and proactive Salesforce Application Administrator to manage, maintain, and optimize our Salesforce platform. This role is responsible for ensuring the system meets business needs, supports end users, and operates efficiently.
This is a fully onsite position, Monday through Friday, requiring close collaboration with cross-functional teams.
Key Responsibilities
- Administer and support the Salesforce platform, including user setup, profiles, roles, permissions, and security settings
- Customize applications, including fields, page layouts, validation rules, workflows, flows, and reports/dashboards
- Manage data integrity through data imports, exports, deduplication, and quality monitoring
- Serve as the primary point of contact for Salesforce-related user support and issue resolution
- Collaborate with business stakeholders to gather requirements and implement system enhancements
- Monitor system performance and recommend improvements for usability and efficiency
- Maintain documentation for system processes, configurations, and training materials
- Support integration efforts with third-party tools and applications
- Stay current with Salesforce releases and recommend adoption of new features where applicable
Qualifications
- Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience)
- 2 years of hands-on experience as a Salesforce Administrator
- Salesforce Administrator Certification (preferred)
- Strong understanding of Salesforce best practices, data models, and security concepts
- Experience with Salesforce Lightning Experience, Flow Builder, and reporting tools
- Excellent problem-solving skills and attention to detail
- Strong communication skills and ability to work cross-functionally
Work Environment
- This role is 100% onsite, Monday through Friday
- Collaborative, fast-paced office setting with direct interaction across departments
Preferred Skills
- Experience with Salesforce integrations and APIs
- Familiarity with Sales Cloud and/or Service Cloud
- Basic knowledge of SOQL or Apex (a plus but not required)
Team Verita Benefits!
Financial Wellbeing
- Competitive pay with ongoing performance review and annual merit increase
- 401(k) with company match
Health & Wellness
- Choice of various PPO, HMO, and HSA accompanied plans
Family & Lifestyle
- Paid Time Off, Paid Holidays, Bereavement Leave
Planning for the Unexpected
- Short and long-term disability, life insurance Paid for by the company
- Accidental death & dismemberment Paid for by the company
- Voluntary life insurance, accident, and critical illness