Cable Technician/Installer

The Cable Technician is responsible for installing, maintaining, and repairing telecommunications systems including fiber optic and coaxial cable networks. This role supports residential and commercial customers by ensuring high-quality installations, troubleshooting service issues, and delivering excellent customer service.

Cable Technicians may work on aerial, underground, or in-building cabling systems depending on project scope.

Key Responsibilities

• Install, terminate, and test fiber optic and/or coaxial cables.

• Perform residential and commercial service installations.

• Troubleshoot and repair signal loss, connectivity issues, and equipment malfunctions.

• Install modems, routers, set-top boxes, and related telecom equipment.

• Read and interpret work orders, service tickets, and basic network diagrams.

• Use testing equipment such as OTDR, power meters, and signal level meters.

• Perform pole climbs or ladder work for aerial installations (if required).

• Ensure all installations meet company and customer quality standards.

• Maintain accurate service documentation and close out work orders in internal systems.

• Follow OSHA and company safety policies at all times.

• Communicate professionally with customers and address service concerns.

Qualifications

• 1 year of experience in cable, telecom, or low-voltage installation preferred.

• Knowledge of fiber optic and/or coaxial systems.

• Ability to use hand tools, power tools, and testing equipment.

• Comfortable working at heights and outdoors in varying weather conditions.

• Valid driver’s license required.

• Ability to pass background and driving record checks.

Preferred Experience

• FTTH (Fiber to the Home) installations.

• Experience with ISPs such as Comcast, Spectrum, AT&T, or similar providers.

• Prior experience in structured cabling or low-voltage systems.

• Experience working in customer-facing roles.

Skills & Competencies

• Strong troubleshooting and problem-solving skills.

• Customer service–oriented mindset.

• Attention to detail.

• Ability to work independently.

• Time management and reliability.

• Basic networking knowledge (IP, Wi-Fi, routers) preferred.

Work Environment

• Field-based position.

• Combination of indoor and outdoor work.

• Physically demanding; may require climbing, lifting (50 lbs), and working in confined spaces.

• Flexible schedule including possible evenings and weekends.

Team Verita Benefits! 

Financial Wellbeing

• Competitive pay with ongoing performance review and annual merit increase
• 401(k) with company match 

Health & Wellness

• Choice of various PPO, HMO, and HSA accompanied plans

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave

Planning for the Unexpected

• Short and long-term disability, life insurance Paid for by the company
• Accidental death & dismemberment Paid for by the company
• Voluntary life insurance, accident, and critical illness