What are the responsibilities and job description for the Sr. Telecom Engineer (Avaya/MS Teams) position at Verigent?
Job Title: Sr. Telecom Engineer (Avaya/MS Teams)
Location: Arlington, VA
Position Type: 6 month contract-to-hire
Pay Range: $60-70/hr. (or higher/negotiable based on experience)
Summary:
Verigent's client is looking for a Sr. Telecom Engineer to support a enterprise-wide migration from Avaya on-prem to Microsoft Teams. The ideal candidate has deep experience in enterprise voice migrations, SIP-based architectures, and hybrid UC environments.
Responsibilities:
• Lead migration from Avaya on-prem to Microsoft Teams.
• Analyze and document existing enterprise voice environment (dial plans, call routing, SIP trunks, etc.).
• Design and implement Teams Voice architecture for enterprise users.
• Configure and support SBC integrations using Oracle Session Border Controllers.
• Support integration with NICE call recording platform.
• Develop migration strategies including cutover sequencing and rollback procedures.
• Troubleshoot SIP signaling, call routing, and end-to-end voice quality issues.
• Support post-migration stabilization and optimization of Teams Voice adoption.
Qualifications:
• 5 years in enterprise voice/telephony engineering or UC architecture.
• Strong hands-on experience with Avaya platforms (Aura, Communication Manager, Session Manager, etc.).
• Experience deploying and supporting Microsoft Teams at enterprise scale.
• Deep understanding of SIP, VoIP, and hybrid voice architectures.
• Experience with Oracle SBCs or equivalent enterprise SBC platforms.
• Experience integrating enterprise voice systems with CRM and recording platforms.
• Avaya and/or Microsoft Teams Voice certified preferred.
Salary : $60 - $70